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Business Intelligence Software at SYSCO (Spanish version)
McAfee, Andrew; Wagonfeld, Alison BerkleyCase HBS-606S16Service and Operations ManagementThe large food service company SYSCO has decided to purchase business intelligence (BI) software, a technology intended to provide superior monitoring and analysis capabilities. Twila Day, assistant vice president of technology and applications, is in charge of the BI project and must determine exactly how much software to buy. She must also plan the BI implementation throughout the company. After conferring with Business Objects, the BI applicat...Starting at €8.20
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Scharffen Berger Chocolate Maker (A) (Spanish version)
Snow, Daniel C.; Wheelwright, Steven C.; Wagonfeld, Alison BerkleyCase HBS-607S43Service and Operations ManagementScharffen Berger, a premium brand chocolate, is growing rapidly and must decide where and when to add capacity in the production line and with what technology. The company must consider the demands of marketing, the impact on quality and reputation, and the economics of alternative approaches to increasing output in both the short term and long term. Provides an opportunity for students to examine the existing process technology and flow, to unde...Starting at €8.20
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Joint Juice (Spanish version)
Roberts, Michael J.; Wagonfeld, Alison BerkleyCase HBS-812S01EntrepreneurshipSe centra en la Joint Juice, una puesta en marcha en la categoría de bebidas de la nueva era. La compañía tiene una fórmula patentada para producir una bebida de glucosamina, el único en el mercado. (La glucosamina es un suplemento nutricional cree que ayuda a las articulaciones rejuvenecer y la artritis tratamiento.) La compañía ha hecho un progreso lento en su fase inicial, pero a medida que los extremos caso, tenga la oportunidad de ir a nacio...Starting at €8.20
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Life Cycles in the Family Business
Tàpies, Josep; Gallo, Miguel ÁngelTechnical Note DGN-652-EStrategyDepending on a family business's stage of development, the types of conflicts that may arise, as well as the best ways of dealing with them, can vary greatly. Proper resolution of the issues associated with each stage should be undertaken far enough in advance. Many common problems can be anticipated and there are well-known methods for managing them. This technical note provides an analysis of the following four typical situations: 1) The tripl...Starting at €8.20
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Botero, S.A.: Problems of Succession in a Family Business
Gallo, Miguel ÁngelCase DG-1364-EStrategyThis case describes the actions of a 63-year-old non-family manager, Yáñez, who owns 10% of the capital in a family firm with third generation members already involved. The rest of the capital is divided among two families, each with 45%. No one from these families works in the company except José Sáez (third generation). Nor do the families know the company, which has always paid them good dividends. José Sáez tells his mother (a second generat...Starting at €8.20
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Rapid Growth through Internationalization: Applus+ - Teaching Note
Kordecka, Izabela; Ricart, Joan EnricTeaching Note DGT-45-EStrategyThis teaching note was made as teaching aid in case DG-1489-E.Starting at €0.00
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Cisco in 2012
Gulati, Ranjay; Wagonfeld, Alison Berkley; Silvestri, LucianaCase HBS-413069-ELeadership and People ManagementIn 2012, Cisco was under intense pressure to show results: growth in its core business was decelerating and a number of exploratory ventures and acquisitions had not proven as profitable as expected. CEO John Chambers vowed to restore the company's health in a way that would support the agility and entrepreneurial mindset required to be successful in emerging sectors while continuing to achieve efficiency and profitability in Cisco's core busines...Starting at €8.20
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Digital Chocolate
Hill, Linda A.; Wagonfeld, Alison BerkleyCase HBS-410049-ELeadership and People ManagementTrip Hawkins founded Digital Chocolate in Silicon Valley in 2003 to develop outstanding games for mobile devices. By 2008, the company had expanded its operations into four countries and Digital Chocolate was one of the top developers of soloplayer games for standard mobile phones and iPhones. In 2009, Hawkins was eager for Digital Chocolate to start developing new types of mobile games that could be played by multiple players over a period of ti...Starting at €8.20
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Nanosolar, Inc.
Steenburgh, Thomas; Wagonfeld, Alison BerkleyCase HBS-510037-EMarketingNanosolar is a start-up company in the clean tech sector. It expects to be one of the first manufacturers to produce thin-film solar panels using copper indium gallium (di)selenide (CIGS) technology. Although this technology is less efficient in producing electricity than polysilicone, it is much less costly too. As it is about to enter the market, Nanosolar is facing the decision on which market to enter. Should it attempt to go into the Europea...Starting at €8.20