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Swedbank
García-Castro, RobertoCase AD-376-EDecision AnalysisA Data Scientist at Swedbank must develop a credit score system to classify customers. Credit score systems are used by banks to improve lending practices and reduce the number of loan defaults.Starting at €8.20
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A Teacher's Thoughts on the Case Method
Rodríguez Porras, José MaríaTechnical Note DPON-35-EKnowledge and CommunicationThis is a document written in the first person. The author has been using the case-study method for more than 40 years and talks about his experience with this method. He first analyzes the ingredients of what he calls a "live" case. He uses this term to describe the social reality that is produced in class when such a case is discussed. Second, he provides a guide on how to lead a case-study discussion session. Finally, he explains his method fo...Starting at €8.20
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The Seasons of Life and Careers
Rodríguez Porras, José MaríaTechnical Note FHN-272-ELeadership and People ManagementThis note summarizes Daniel Levinson's ideas on the structure of human life, and analyzes the implications on executives' careers.Starting at €8.20
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Antonio Planas
Rodríguez Porras, José MaríaCase FH-165-ELeadership and People ManagementStarting at €8.20
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Acenor: The Vitoria-Gasteiz Factory (E)
Rodríguez Porras, José MaríaCase FH-481-ELeadership and People ManagementStarting at €5.74
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Work Teams at Hewlett Packard's Barcelona Peripherals Operation (BPO) - Teaching Note
Rodríguez Porras, José MaríaTeaching Note FHT-3-ELeadership and People ManagementStarting at €0.00
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Brewing Peace Philippines: Customer Relationship Management
Jose Gerardo Santamaria; Sandeep Puri; Maria Luisa Chua Delayco; Rakesh SinghCase IVEY-9B20A056-EEntrepreneurship, Marketing, StrategyBrewing Peace was a company based in the Philippines that sold coffee beans. Despite having a base of 80 customers, 70 per cent of its business depended on 9 key accounts; this included its biggest buyer, Concepcion Coffee Enterprises Limited (CCEL), whicStarting at €8.20
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Cómo mejorar el funcionamiento de un comité de dirección
Rodríguez Porras, José MaríaTechnical Note DPON-28Knowledge and Communication, Leadership and People ManagementLa nota contempla el dinamismo de un comité de dirección desde la óptica de la psicología social. Desde esta perspectiva, un comité de dirección es un grupo de trabajo y su actividad es un proceso social. La nota empieza analizando el contenido de este proceso social, para después identificar los factores que lo condicionan y, finalmente, a mostrar las vías para mejorar su funcionamiento.Starting at €8.20
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Luis Prat y José Ruiz (B)
Rodríguez Porras, José MaríaCase FH-699Leadership and People ManagementDescribe las diferencias que se producen entre Luis Prat y José Ruíz a raíz de un cambio en la estructura de la dirección, y los pasos que dan, con la ayuda de un consultor, para resolver dichas diferencias. El caso (B) recoge, en forma abreviada, el contenido de las tres reuniones que tuvieron Prat y Ruíz con el consultor.Starting at €5.74
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Análisis de roles de los miembros de un equipo - Ejercicio
Rodríguez Porras, José MaríaExercise FHE-16Leadership and People ManagementEjercicio para ayudar a los miembros de un equipo a identificar los papeles que están desempeñando. El ejercicio se basa en el trabajo de Glenn Parker.Starting at €8.20