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How Employee Voice Helps Community Engagement
Milliken, Frances J.; Tatge, LarisaArticle ART-2848-EKnowledge and Communication, Leadership and People ManagementEmployees who feel empowered to share information and ideas with their managers are likely to be more engaged and motivated employees. Conversely, when employees feel they cannot speak up about issues or offer ideas or suggestions, there can be negative consequences -- for employees, their companies and society in general. This article explores the main triggers of employee silence, the effects on employees' attitudes and behavior when they perce...Starting at €8.20
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How to Design a Winning Business Model
Casadesus-Masanell, Ramon; Ricart, Joan E.Article HBS-R1101G-EStrategyMost executives believe that competing through business models is critical for success, but few have come to grips with how best to do so. One common mistake, the authors' studies show, is enterprises' unwavering focus on creating innovative models and evaluating their efficacy in standalone fashion-just as engineers test new technologies or products. However, the success or failure of a company's business model depends largely on how it interact...Starting at €8.20
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When One Business Model Isn't Enough (Spanish version)
Casadesus-Masanell, Ramon; Tarzijan, JorgeArticle HBS-R1201MStrategyTrying to operate two business models at once often causes strategic failure. Yet LAN Airlines, a Chilean carrier, runs three models successfully. Casadesus-Masanell, of Harvard Business School, and Tarzijan, of the Pontificia Universidad Catolica de Chile, explore how LAN has integrated a full-service international passenger model with a premium air-cargo business model while separately operating a no-frills passenger model for domestic flights....Starting at €8.20
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When One Business Model Isn't Enough
Casadesus-Masanell, Ramon; Tarzijan, JorgeArticle HBS-R1201M-EStrategyTrying to operate two business models at once often causes strategic failure. Yet LAN Airlines, a Chilean carrier, runs three models successfully. Casadesus-Masanell, of Harvard Business School, and Tarzijan, of the Pontificia Universidad Catolica de Chile, explore how LAN has integrated a full-service international passenger model with a premium air-cargo business model while separately operating a no-frills passenger model for domestic flights....Starting at €8.20
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Dé voz a sus empleados, el mundo se lo agradecerá
Milliken, Frances J.; Tatge, LarisaArticle ART-2848Knowledge and Communication, Leadership and People ManagementEl nivel de compromiso y motivación de los empleados suele aumentar cuando sienten que pueden hablar de los problemas y compartir ideas y sugerencias con sus superiores. El miedo a hacerlo tiene consecuencias negativas tanto para ellos como para su empresa y la sociedad en general. Este artículo presenta las principales causas del silencio de los empleados, los efectos en su actitud y comportamiento, así como las repercusiones sociales de todo el...Starting at €8.20