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Caso HBR: El "tres" de caballeros
Hall, Brian J.; Wasynczuk, AndrewArticle HBS-R1107RLeadership and People Management¿Cómo se puede reducir la plantilla, cuando casi todo el mundo tiene las mismas puntuaciones en evaluaciones de desempeño? vicepresidente de recursos humanos Nils Ekdahl se enfrenta a esa pregunta en Circale Corporation, una de ficción-componentes electrónicos distribuidor que acaba de completar una serie de adquisiciones. Ekdahl quiere hacer los recortes de personal objetivamente, pero los nuevos rendimientos del sistema de evaluar el desempeño ...Starting at €8.20
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Performance Pay at Safelite Auto Glass (A) (Spanish version)
Hall, Brian J.; Madigan, Carleen; Lazear, EdwardCase HBS-808S09Accounting and ControlDescribes a company's changing of its compensation and incentive plan. In particular, it shows how a change from hourly pay to piece rate pay (for windshield installers) affected productivity, pay, and turnover.Starting at €8.20
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Performance Pay at Safelite Auto Glass (B) (Spanish version)
Hall, Brian J.; Madigan, Carleen; Lazear, EdwardCase HBS-808S10Accounting and ControlSupplements the (A) case.Starting at €5.74
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Incentives Within Organizations (Spanish version)
Hall, Brian J.Case HBS-917S28Leadership and People ManagementServes as a brief introduction to incentive design and implementation. The analysis first locates incentive strategy within the larger structure of organizations and markets and then helps to define the central components and difficulties of incentive design. Focuses on the principal difficulties in implementing incentive systems, including the tradeoff between objective and subjective performance metrics, how to design incentive systems in team ...Starting at €8.20
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Recruiting Andrew Yard (A) (Spanish version)
Hall, Brian J.; Bennett, Nicole; del Nido, SaraCase HBS-920S04This case describes a compensation negotiation between a global HR director and a candidate for a high-level executive position. The situation becomes awkward when the candidate feels insulted because he is given a monetary incentive to join the company more quickly than originally planned. The case provides an opportunity to analyze negotiation strategy and the importance of emotional intelligence and effective interpersonal communication during...Starting at €8.20
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Recruiting Andrew Yard (C) (Spanish version)
Hall, Brian J.; Bennett, Nicole; del Nido, SaraCase HBS-920S06This case describes a compensation negotiation between a global HR director and a candidate for a high-level executive position. The situation becomes awkward when the candidate feels insulted because he is given a monetary incentive to join the company more quickly than originally planned. The case provides an opportunity to analyze negotiation strategy and the importance of emotional intelligence and effective interpersonal communication during...Starting at €5.74
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Hailing a New Era: Haier in Japan (A and B) - Teaching Note
Sánchez-Runde, Carlos; Lee, Yih-Teen; Reiche, SebastianTeaching Note DPOT-70-ELeadership and People ManagementFounded in 1984 by Zhang Ruimin, current CEO of the company, Haier has rapidly grown from a small refrigerator plant in Qingdao, China, to a global leader in home appliances. As one of the most valuable brands in China, Haier designs, manufactures and sells various home appliances including refrigerators, air conditioners and washing machines in over 100 countries. Since 2006, Haier has aggressively expanded its international presence, aiming to ...Starting at €0.00
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Cuestionario para el autodiagnóstico de la calidad de gestión
Roure, JuanTechnical Note PN-396Service and Operations ManagementLa presente nota es fruto de la actualización de la PN-298, más la integración y revisión de la PN-372. La nota presenta el Modelo EFQM de Calidad en la Gestión en su versión actualizada, o sea, en la de 1997, junto con una explicación de lo que son los procesos de autodiagnóstico de la gestión en una organización y los posibles enfoques a la hora de aplicar el mismo.Starting at €8.20
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Easa (B)
Roure, JuanCase P-937Service and Operations ManagementDescribir el modelo de gestión adoptado por una compañía ficticia (EASA). Dicho modelo está en línea con la gestión de la calidad total. Presenta las acciones llevadas a cabo por EASA en cada una de las nueve áreas que contempla el modelo europeo de calidad. Por último, sirve para introducir la práctica del «selfassessment», usando el modelo europeo de calidad como metodología. Actualización y revisión del caso EASA (P-864)Starting at €5.74
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La gestión estratégica de los procesos
Moñino, M.; Rodríguez Badal, Miguel Ángel; Roure, JuanTechnical Note PN-395Service and Operations ManagementSe comentan los cambios que representan pasar de la gestión tradicional de procesos a la nueva Gestión por Procesos o Gestión Estratégica de Procesos.Starting at €8.20