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Purpose: A Great Opportunity to Make the Future Matter
Huete, Luis MaríaTechnical Note PN-517-EBusiness Ethics and Corporate Social Responsibility, Decision Analysis, Leadership and People ManagementHaving a noble purpose humanizes work in companies, gives a sense of meaning to life and encourages decision making with the long term in mind. Leaders looking to create a better future must articulate an inspiring purpose for their companies and for their lives. This article offers ideas and suggestions in this regard.Starting at €8.20
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The Eight Stages in Team Decision-Making
Huete, Luis María; Merino, Ana IsabelTechnical Note PN-516-EDecision Analysis, Leadership and People ManagementEvery decision carries uncertainty and risk. We present a team decision-making model that takes into account the stages of the decision-making process, the flow of energy in the team throughout the process and different managerial style preferences. With these elements in mind, it will be easier to create the conditions for a diverse and aligned team, capable of making good decisions and executing them brilliantly.Starting at €8.20
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Factors that determine the quality of service given by businesses
Huete, Luis MaríaTechnical Note PN-355-EService and Operations ManagementStarting at €8.20
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MBA & Co (B): Daniel Callaghan: Finding the right time to start a new business
Carenzo, Mathieu; Rahouadj, Myriam; Davila, AntonioCase E-166-EEntrepreneurship, Finance, Innovation and ChangeHow do you generate a business opportunity that will be attractive to investors? Market, team, competitive advantage, scalability, exit: what are the important criteria that should be used to increase the probability of success when investing in a start-up? What are the differences between a business opportunity and an investment opportunity in an early stage environment?Starting at €5.74
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El Profesor Adjunto Graham y Janet Macomber (B)
Christensen, C. RolandCase HBS-303S39Knowledge and CommunicationComplementa el caso (A).Starting at €5.74
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El Profesor Adjunto Graham y Janet Macomber (C)
Christensen, C. RolandCase HBS-303S40Knowledge and CommunicationComplementa el caso (A).Starting at €5.74
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El Profesor Adjunto Graham y Janet Macomber (A)
Christensen, C. RolandCase HBS-303S43Knowledge and CommunicationUn estudiante toma una posición sobre un caso que está en conflicto con las conclusiones de otros estudiantes. El profesor cree que la respuesta del alumno es correcta, pero no indica lo que en clase. Como resultado, el estudiante se retira aún más la participación en clase.Starting at €8.20
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La experiencia de la marca: Los clientes han de sentir y vivir la marca
Huete, Luis MaríaTechnical Note PN-449Service and Operations ManagementEn este documento se recogen diez claves para gestionar la marca desde la perspectiva de la experiencia del cliente en la entrega del servicio.Starting at €8.20
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Contrato de intangibles - Ejercicio
Huete, Luis MaríaExercise PE-48Service and Operations ManagementTomando como referencia el ejemplo de la empresa Multiasistencia, este ejercicio permite reflexionar y descubrir compromisos mutuos, que tanto la empresa como los empleados pueden asumir más allá de los habituales (horas de trabajo/sueldo). Por ejemplo: expectativas profesionales + promoción interna + información + participación en decisiones / asumir los valores de la empresa + trato al cliente + espíritu de colaboración.Starting at €8.20
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NH Hotels
Babé, G.; García, J.; Huete, Luis MaríaCase P-772-EService and Operations ManagementStarting at €8.20