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Strategies That Fit Emerging Markets (Spanish version)
Khanna, Tarun; Palepu, Krishna G.; Sinha, JayantArticle HBS-R0506CEconomicsThey lack specialized intermediaries, regulatory systems, and contract-enforcing methods. These gaps have made it difficult for multinationals to succeed in developing nations; thus, many companies have resisted investing there. That may be a mistake. If Western companies don't come up with good strategies for engaging with emerging markets, they are unlikely to remain competitive. Many firms choose their markets and strategies for the wrong rea...Starting at €8.20
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China + India: el poder combinado
Khanna, TarunArticle HBS-R0712DEconomicsChina e India están enterrando el hacha de guerra después de poco más de cuatro décadas de hostilidad. Algunas compañías de ambos países se han apresurado a obtener ventajas competitivas mediante la visualización de los dos como simbiótica. Si las corporaciones occidentales no pueden hacer lo mismo, van a perder su ventaja competitiva - y no sólo en China e India, sino a nivel mundial. El problema es que la mayoría de las empresas y consultores s...Starting at €8.20
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Putting the Service-Profit Chain to Work (HBR Classic) (Spanish version)
Heskett, James L.; Jones, Thomas O.; Loveman, Gary W.; Sasser, W. Earl, Jr.; Schlesinger, Leonard A.Article HBS-R0807LService and Operations Managementinvestment in people, technology that supports frontline workers, revamped recruiting and training practices, and compensation linked to performance. They also express a vision of leadership in somewhat unconventional terms, referring to an organization's "patina of spirituality" and the "importance of the mundane." In this article, Heskett, Jones, Loveman, Sasser, and Schlesinger take a close look at the links in the service-profit chain, which...Starting at €8.20
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Las apuestas de los pa ses petroleros
Abdelal, Rawi; Khan, Ayesha; Khanna, TarunArticle HBS-R0809KStrategyEste artículo incluye una vista previa de una página que resume rápidamente las ideas clave y proporciona una visión general de cómo los conceptos funcionan en la práctica, junto con sugerencias para la lectura adicional. La combinación del déficit comercial estadounidense gigantesca y el precio del petróleo a más de $ 125 por barril (al cierre de esta edición) ha creado un encargado de la piscina de la liquidez financiera entre los países export...Starting at €8.20
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Caso de estudio: Desafiar al jefe o desistir
Sasser, W. Earl, Jr.Article HBS-R1105MKnowledge and CommunicationTom Green, un ejecutivo de ventas joven agresivo en el autoservicio de la compañía kiosco Muestra D7, ha sido ascendido a especialista senior de marketing por Shannon McDonald, su vicepresidente división. Shannon había advertido a Tom que estaba tomando una oportunidad con él y que tendría que aprender rápido y trabajar bien con su nuevo jefe, Frank Davis, que no habría elegido a Tom por la posición. En el trabajo, Tom se encuentra en desacuerdo ...Starting at €8.20
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Au Bon Pain: The French Bakery Cafe, the Partner/Manager Program (Spanish Version)
Sasser, W. Earl, Jr.; Lytle, Lucy N.Case HBS-617S08Service and Operations ManagementEn los últimos años, Au Bon Pain (ABP), una cadena de lujo panaderías cafés franceses / sándwich con sede en Boston, enfrenta una serie de problemas de recursos humanos endémica de la industria de comida rápida (es decir, una escasez de trabajo que hacía difícil atraer y mantener la calidad del personal de la tripulación y los candidatos de gestión, una gestión de personal entrenado en forma inadecuada, y la alta rotación). Para hacer frente al "...Starting at €8.20
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General Electric Healthcare, 2006 (Spanish version)
Khanna, Tarun; Raabe, Elizabeth A.Case HBS-718S16StrategyWhat challenges did GEMS' previous quantum leaps portend for this new step-function change?Starting at €8.20
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The Nature of Institutional Voids in Emerging Markets: Why Markets Fail and How to Make Them Work
Khanna, Tarun; Palepu, Krishna G.Book Chapter HBS-5904BC-EStrategyConventional wisdom holds that the best way to select an emerging market to exploit is to evaluate its size and growth potential. Not so, according to the authors-two leading experts on the subject. The primary exploitable characteristic of an emerging market is actually the lack of institutions (like credit card systems, intellectual property adjudication, and data research firms) that facilitate efficient business operations. But while such ins...Starting at €8.20
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Spotting and Responding to Institutional Voids: Identifying Opportunities in Emerging Markets
Khanna, Tarun; Palepu, Krishna G.Book Chapter HBS-5905BC-EStrategyThe trick to defining and executing business strategy in emerging markets? Identifying the key institutions missing from developing economies-like absent or unreliable sources of market information, an uncertain regulatory environment, or inefficient judicial systems-and building businesses that will help fill those voids. This chapter, from the book "Winning in Emerging Markets" by two experts in the field, equips managers with toolkits to spot ...Starting at €8.20
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Emerging Giants: Competing at Home-How Emerging Market-Based Companies Can Build Competitive Advantage at Home
Khanna, Tarun; Palepu, Krishna G.Book Chapter HBS-5911BC-EStrategyUnshackled by economic liberalization, domestic companies in emerging markets are aggressively pursuing growth opportunities at home and abroad and thriving in the global marketplace. These "emerging giants" have the distinct advantage of understanding and operating directly in local markets and developing capabilities accordingly. But increasingly, these companies face enormous pressure from foreign multinational competitors and the lack of key ...Starting at €8.20