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What Are Conferences for? Richard Saul Wurman on Making Events Meaningful (Spanish version)
Fryer, Bronwyn; Wurman, Richard SaulArticle HBS-F0606FConference designer Richard Saul Wurman describes his approach to assembling a memorable and inspirational gathering.Starting at €8.20
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When Your Colleague Is a Saboteur (Commentary for HBR Case Study)
Fryer, BronwynArticle HBS-R0811Z-ELeadership and People ManagementMark Landstad, relatively new to CliffBank's investment banking division, has a veteran teammate, Nicole Collins, who appears to be a reliable ally. However, when Mark needs her help in locating vital information for his part of a presentation they will be doing together, she feigns ignorance. During the meeting, Nicole produces the data out of the blue and wows the attendees with her analysis. Knocked off balance by the sabotage, Mark clumsily s...Starting at €8.20
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The Layoff (HBR Case Study and Commentary)
Fryer, BronwynArticle HBS-R0903A-ELeadership and People ManagementAstrigo is in trouble. The home improvement chain has missed its earnings forecast badly and sales are falling. A 10% reduction in staff looks like the only choice. Layoffs, however, would undermine the retailer's longtime commitment to employees and the ability to provide its famed customer service. But tapping cash reserved for strategic acquisitions goes against the firm's values, too. What should the CEO do? Four experts comment on this ficti...Starting at €8.20
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Time for an End Run (HBR Case Study)
Fryer, BronwynArticle HBS-R0911X-ELeadership and People ManagementWhen a UK insurance company is plagued with a securities fraud scandal that results in the ouster of the CEO, the head of human resources seizes the opportunity to shake up the culture with a bold replacement. But the chairman of the board is uncomfortable with that strategy, preferring to focus on candidates of a more traditional stamp. How far can - and should - the HR director go to influence the high-stakes appointment? Three experts comment ...Starting at €8.20
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Time for an End Run (Commentary for HBR Case Study)
Fryer, BronwynArticle HBS-R0911Z-ELeadership and People ManagementWhen a UK insurance company is plagued with a securities fraud scandal that results in the ouster of the CEO, the head of human resources seizes the opportunity to shake up the culture with a bold replacement. But the chairman of the board is uncomfortable with that strategy, preferring to focus on candidates of a more traditional stamp. How far can - and should - the HR director go to influence the high-stakes appointment? Three experts comment ...Starting at €8.20
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The HBR Interview: Cisco Sees the Future
Chambers, John; Fryer, Bronwyn; Stewart, Thomas A.Article HBS-R0811D-ELeadership and People ManagementDuring his nearly 14 years at the helm of networking giant Cisco Systems, Chambers has developed an uncanny ability to sense market trends long before others do. He predicted, for instance, that voice transmission would become free long before computer networks could even carry it. And Cisco was one of the first to shift from call centers to web-based customer service. Seeing the future is essential for a company that must start developing a prod...Starting at €8.20
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Micromanager (HBR Case Study and Commentary)
Fryer, Bronwyn; Goodnight, James; Goulston, Mark; Lawrie, J. Michael; Chappelow, CraigArticle HBS-R0409A-ELeadership and People ManagementGeorge Latour considers himself a good leader. As CEO of Retronics, Latour has a mandate to grow revenues with an eye toward taking the software engineering firm public by 2006. At the behest of the chairman of the board, he has hired a new marketing director, Shelley Stern--"a thoroughbred" who, the chairman insists, just needs a little training in the business. Latour does his best to bring his new hire up to speed. He has Stern sit in on devel...Starting at €8.20
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Amazon Go: Venturing into Traditional Retail (Spanish version)
Wiboon Kittilaksanawong; Aurelia KarpCase IVEY-9B17MS092Entrepreneurship, StrategyIn December 2016, Amazon.com, Inc. (Amazon), the largest online retailer, entered the offline retailing industry by launching its first Amazon Go store in Seattle. Previously, the company had entered the food, diaper, and housekeeping product manufacturing industries with its Amazon Elements brand. The company had not been profitable until 2001 and was still facing some financial difficulties, but it was named the fourth most valuable public comp...Starting at €8.20