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Recuperaciones Unidas y Nacional Aurea, S.A.
Miravitlles, L.; Nueno, José Luis; Serra, FernandoCase P-586-EService and Operations ManagementStarting at €8.20
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Barna Biológica, S.A. (B)
Baxter, E.; Nueno, Pedro; Serra, Fernando; Yragui J.Case P-503-EService and Operations ManagementStarting at €5.74
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IPRESA - Instrumentos de Precisión, S.A. (C)
Álvarez Alvarez, José Luis; Serra, FernandoCase P-614Service and Operations ManagementPequeña empresa española que ha pasado por un proceso de adquisición de nuevas tecnologías, se plantea qué estrategia tecnológica seguir en el futuro, desde las escasas capacidades internas, tanto técnicas como de recursos humanos.Starting at €5.74
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Papeles Comerciales, S.A
Paladino M.; Serra, FernandoCase P-566Service and Operations ManagementEmpresa mediana fabricante de papel carbónico, tiene problemas en la organización de la producción, planificación y asignación de máquinas. Presenta la problemática del jefe de producción, encargado de la planta, a la hora de seleccionar criterios para la organización de la manufactura. Típica empresa mediana con escasa información para la toma de decisiones. Descripción de la fabricación del papel carbónico.Starting at €8.20
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Gráfica Industrial, S.A.
Serra, FernandoCase P-467Service and Operations ManagementStarting at €8.20
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Astilleros Andrés Figueroa, S.A. (AFISA) (A)
Serra, FernandoCase P-406Service and Operations ManagementStarting at €8.20
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Ipresa (D)
Serra, FernandoCase P-819Service and Operations ManagementEl caso ofrece la posibilidad de estudiar la gestión de la tecnología en diferentes fases: adquisición, posición de segundo en mercado y, finalmente, el paso a líder tecnológico. Permite estudiar las necesidades de recursos y dificultades de cada fase.Starting at €5.74
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Human-Centered Service Design (Spanish version)
Buell, Ryan W.; Otazo, AndrewCase HBS-617S03Service and Operations ManagementTeach this case online with new suggestions added to the Teaching Note. This case study includes mandatory video elements, which are integrated into the pre-class assignment for students and the classroom teaching plan for instructors. Information on how to access and use these multimedia components is included in the Teaching Note. The case describes IDEO, one of the world's leading design firms, and its human-centered innovation culture and pr...Starting at €8.20
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Breakfast at the Paramount (Spanish version)
Buell, Ryan W.Case HBS-617S18Service and Operations ManagementA multimedia version of this case is also available (#617702). The Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). The Paramount is a 44-seat diner on Charles Street in the Beacon Hill neighborhood of Boston. A frequent "Best of Boston" award winner, the restaurant is a perennial favorite among locals and tourists, particularly for brunch on the weekends...Starting at €8.20
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Cooks Make Tastier Food When They Can See Their Customers
Buell, Ryan W.; Kim, Tami; Tsay, Chia-Jung; Berinato, ScottArticle HBS-F1411B-ELeadership and People ManagementThe unexpected benefits of increasing transparency between employees and customers.Starting at €8.20