Chai Point: Disrupting Chai
Chai Point is India's largest organized chai retailer. It has missed its target for retail store openings by approximately 25%, goals that are very important to its investors who are also their board members. However, it has developed an exciting new Internet based tea dispenser, that has the potential to dramatically increase Chai Point's market opportunity and growth rate but can be seen as a change in their growth strategy. The founder needs to decide his strategy for his next board meeting. Should he focus on their past performance? Or should he spend time outlining boxC.in's technology and potential, since this will be the first time that the institutional investors will be seeing this new capability?
Collection: HBSP (USA)
Ref: HBS-818020-E
Format: PDF
Number of pages: 23
Publication Date: Sep 4, 2017
Language: English
Review date: Mar 24, 2018
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Description
Chai Point is India's largest organized chai retailer. It has missed its target for retail store openings by approximately 25%, goals that are very important to its investors who are also their board members. However, it has developed an exciting new Internet based tea dispenser, that has the potential to dramatically increase Chai Point's market opportunity and growth rate but can be seen as a change in their growth strategy. The founder needs to decide his strategy for his next board meeting. Should he focus on their past performance? Or should he spend time outlining boxC.in's technology and potential, since this will be the first time that the institutional investors will be seeing this new capability?
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Geographic Setting: Asia;India
Industry Setting: Beverages; Food; Food & Beverage; Technology; Venture capital
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