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    Complacency and False Urgency: Barriers to Successful Change

    Kotter, John P.

    • Reference: HBS-4886BC-E

    • Number of pages: 22

    • Publication Date: Sep 3, 2008

    • Source: HBSP (USA)

    • Type of Document: Book Chapter

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    Description

    The first step in creating a true sense of urgency is to deeply understand its opposites: complacency and false urgency. This chapter shows you how to spot red flag behavior and help others see the problem. This chapter is excerpted from "A Sense of Urgency."

    Keywords

    Action planning Change management Complacency Execution Leadership Motivation