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Design Effective Interventions: Mobilizing People to Tackle an Adaptive Challenge

Heifetz, Ronald ; Grashow, Alexander ; Linsky, Marty

Reference: HBS-3280BC-E
Number of pages: 18
Publication Date: May 18, 2009
Source: HBSP (USA)
Type of Document: Book Chapter

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Description

Effective interventions mobilize people to tackle an adaptive challenge. They may be designed to make progress at any point in the process: for example, to surface a difficult issue, quash a diversion, or move people forward through a difficult period. At whatever stage of the process you are intervening, this chapter provides a checklist, a series of practices that can make your interventions more effective. This chapter was originally published as chapter 9 of "The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World."

Keywords

Change management Conflict management Leadership development Motivation