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Supplementary Case

edaixi (eWash): Digital Transformation of Laundry Services (B)

By Zhu, Feng / Chen, Weiru / Chen, Chuang / Lin, Ciwu

Founded in 2013 as a laundry service featuring online ordering for home pickup and delivery, China's edaixi (eWash) illustrated the online-to-offline (O2O) business model. As yet unclear in 2016 was the optimal way to organize third-party laundry service providers, locally sourced teams of freelancers, and in-house operations.

Collection: HBSP (USA)

Ref: HBS-617038-E

Format: PDF

Number of pages: 2

Publication Date: Apr 3, 2017

Language: English

Review date: Feb 24, 2020

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Description

Year: 2016

Geographic Setting: China

Industry Setting: Dry cleaning & laundry; Technology

edaixi (eWash): Digital Transformation of Laundry Services (B)

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edaixi (eWash): Digital Transformation of Laundry Services (B)

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