Kjell & Company: Electronics Accessories Retail in the Nordics
Swedish electronics accessories retailer Kjell is considering several issues as it plots its next stage of growth. How should it balance opportunities to expand retail stores into a new market (Oslo, Norway) with additional growth in its home market-Sweden-with decisions about investments to build out its nascent online channel? Simultaneously, the company is piloting a new sales associate performance management system: should store associates be measured by monthly targets, or will daily targets prove to be more useful?
Collection: HBSP (USA)
Ref: HBS-116009-E
Format: PDF
Number of pages: 26
Publication Date: Aug 6, 2015
Language: English
Review date: Aug 6, 2015
Description
Swedish electronics accessories retailer Kjell is considering several issues as it plots its next stage of growth. How should it balance opportunities to expand retail stores into a new market (Oslo, Norway) with additional growth in its home market-Sweden-with decisions about investments to build out its nascent online channel? Simultaneously, the company is piloting a new sales associate performance management system: should store associates be measured by monthly targets, or will daily targets prove to be more useful?
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Year: 2015
Geographic Setting: Norway;Sweden
Industry Setting: Computers & electronics
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