OTISLINE (A) (Spanish version)
Describes the company's use of information technology to strengthen its position in the elevator sales and service market. Also demonstrates how information technology can be used to better manage and control a large geographically dispersed service organization. This case is accompanied by a Video Short that can be shown in class or included in a digital coursepack. Instructors should consider the timing of making the video available to students, as it may reveal key case details.
Collection: HBSP (USA)
Ref: HBS-102S22
Format: PDF
Number of pages: 16
Publication Date: Jun 4, 1986
Language: Spanish
Review date: Jul 15, 1990
What material is included in this case:
Description
Describes the company's use of information technology to strengthen its position in the elevator sales and service market. Also demonstrates how information technology can be used to better manage and control a large geographically dispersed service organization. This case is accompanied by a Video Short that can be shown in class or included in a digital coursepack. Instructors should consider the timing of making the video available to students, as it may reveal key case details.
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Year: 1985
Geographic Setting: Connecticut
Industry Setting: Machinery
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"OTISLINE (A) (Spanish version)"
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