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OXXO's Turf War Against Extra (B)
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Reference: HBS-117022-E
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Number of pages: 9
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Geographic Setting: Geographic Setting:Mexico
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Publication Date: Mar 15, 2017
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Source: HBSP (USA)
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Type of Document: Case
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Industry Setting: Industry Setting:Retail trade
Description
In 2006, Mexican convenience store chain OXXO faced a threat from a formidable competitor, the rival convenience chain Extra. OXXO had embarked on an initiative to fortify its corporate culture and operating system, but the threat of Extra raised the ques