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    Strategic Planning at United Parcel Service (Spanish version)

    Garvin, David A. ; Levesque, Lynne C.

    • Reference: HBS-311S13

    • Year: 2005

    • Number of pages: 26

    • Geographic Setting: United States

    • Publication Date: Nov 16, 2005

    • Fecha de edición: Jun 19, 2006

    • Source: HBSP (USA)

    • Type of Document: Case

    • Industry Setting: Transportation;Transportation & warehousing

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    pdf Spanish HBS-311S13
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    Description

    the development of the company charter, strategic planning, strategic decision making, and strategy implementation. Also discusses the roles of the various players in the process, focusing especially on the CEO and corporate strategy staff.

    Keywords

    Business processes CEO Creativity Decision making Executives Implementing strategy Leadership Planning Scenario planning Strategic planning