Unity Airways: Melissa White (A)

By Frey, Sherwood C. Jr. / Bass, Lucien / Yu, Elaine

Decision Analysis

Melissa White, a Richmond-based consultant, looked forward to the short visit with her parents in Hong Kong. She had booked her itinerary with Unity Airways and was about to begin the journey. Please see the (B) case (UVA-QA-0722) for the unfortunate details regarding the beginnings of her trip.

Collection: Darden University of Virginia (USA)

Ref: DARDEN-QA-0721-E

Format: PDF

Number of pages: 5

Publication Date: Sep 15, 2008

Language: English

Description

Industry Setting: Services

Unity Airways: Melissa White (A)

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Unity Airways: Melissa White (A)

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Unity Airways: Melissa White (A)

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