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    Yahoo! in China (A)

    Sucher, Sandra J. ; Baer, Daniel

    • Reference: HBS-609051-E

    • Year: 2004

    • Number of pages: 26

    • Geographic Setting: China;United States

    • Publication Date: Feb 4, 2009

    • Fecha de edición: Apr 25, 2011

    • Source: HBSP (USA)

    • Type of Document: Case

    • Industry Setting: Internet services

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    Description

    In 2007 Jerry Yang, CEO of Yahoo!, was lambasted by U.S. Representative Tom Lantos, chairman of the U.S. House Committee on Foreign Affairs, for Yahoo's role in the arrest and imprisonment of Chinese journalist and democracy advocate Shi Tao. The case describes the actions that Yahoo! had taken to grow its business in China, its handling of a government request for the identity of a Yahoo! user, and subsequent actions by the firm to respond to negative publicity and Congressional inquiry. The case raises broad questions about the challenge of complying with domestic law when operating in states that do not consistently respect human rights, and satisfy stakeholders across national boundaries. It allows students to consider the practical steps that a firm can take to protect itself and its stakeholders in states where the law is not always a reliable safeguard.

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    Keywords

    Accountability Business & government relations Business ethics Business law Cross-cultural Relations Employee rights Information technology International business IT management Laws & regulations Strategy