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Yolanda Cruz in Health and Beauty (B)
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Reference: DPO-300-E
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Year: 2013
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Number of pages: 2
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Geographic Setting: España
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Publication Date: Dec 20, 2013
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Source: IESE (España)
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Type of Document: Case
Description
In early 2012, Yolanda was appointed head of sales for the area of Catalonia, the second in size. It was a year marked by widespread fall in consumption; however, she exceeded the budget of 6,487,000 euros by 2%. She was also able to unite a team with three newcomers, whose hiring she had not had a say in, and about whom she had expressed personal reticence to her superior, Mónica Roig - she complained her preferences had not been taken into account.
Learning Objective
Discussing issues related to promotion, professional career and conflict situations where self-knowledge is critical.