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Case

Managing Employee Retention (Spanish version)

By Frei, Frances X. / Campbell, Dennis

Used as part of the third module of a course on Managing Service Operations, which addresses how managers can inform their decisions with customer data (606-097). Provides a retailing context in which employee retention strategies are explored through analyzing detailed store-level data.

Collection: HBSP (USA)

Ref: HBS-607S04

Format: PDF

Number of pages: 5

Publication Date: Oct 30, 2001

Language: Spanish

Review date: Aug 22, 2005

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Description

Year: 2000

Geographic Setting: United States

Industry Setting: Retail trade

Managing Employee Retention (Spanish version)

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Managing Employee Retention (Spanish version)

What material is included in this case:

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Managing Employee Retention (Spanish version)

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