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IESE (España)
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Alcatel-Lucent: Marketing the Cell Phone as a Mobile Wallet - Teaching Note
Camacho, Nuno; Verniers, Isabel; García Pont, Carlos; Stremersch, StefanTeaching Note MT-34-EInformation Technologies, Innovation and Change, MarketingAlcatel-Lucent (ALU) was preparing itself for the launch of a new business: mobile payment services. Mobile payment involves transactions between consumers and merchants, or among consumers, using their mobilie phones, and the emergence of a new technology in which ALU had strong expertise - near-filed communication (NFC) - represented a huge opportunity, as analysts expected the market for mobile payments to explode in the coming years. Yet, ALU...Starting at €0.00
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Alcatel-Lucent: Marketing the Cell Phone as a Mobile Wallet
Camacho, Nuno; Verniers, Isabel; García Pont, Carlos; Stremersch, StefanCase M-1279-EInformation Technologies, Innovation and Change, MarketingAlcatel-Lucent (ALU) was gearing up for the launch of a new business: mobile payment services. Mobile payment involves cash transactions between consumers and merchants or between consumers using their mobile phones. The emergence of a new technology in which ALU had strong expertise - near-filed communication (NFC) - represented a huge opportunity, as analysts expected the market for mobile payments to explode in the coming years. But to avoid p...Starting at €8.20
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Liderando en una crisis: Donaciones tóxicas al MIT (A)
Armstrong, Angus; de la Cierva, YagoCase DPO-754Business Ethics and Corporate Social Responsibility, Knowledge and Communication, Leadership and People ManagementEn 2019, los medios revelaron que el Media Lab del MIT estaba aceptando donaciones de alguien rico que había sido condenado por mala conducta sexual, y, más recientemente, como depredador en serie. Las partes interesadas internas y externas reaccionaron con desprecio e ira. La primera reacción del Media Lab fue insuficiente, y su director tuvo que dimitir. El problema pasó, entonces, al presidente del MIT. La Parte B cubre las iniciativas de recu...Starting at €8.20
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Rabobank Corporate Netherlands: Turning the Smartphone into an Engine of Bottom-Line Growth
Stremersch, Stefan; Camacho, NunoCase M-1286-EMarketingSet in late 2011, this case study enables the discussion of a bank's possibilities to develop new business amid drastic technological and macroeconomic changes promising to revolutionize the whole payment value chain. In particular, several emerging technologies - such as near-field communication (NFC) - promised to turn mobile payments into a trillion-dollar industry in a period of less than five years. The case invites students to step into the...Starting at €8.20
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Caesar IT Services. Marketing Multiple Value Propositions in one Firm - Teaching Note
Stremersch, Stefan; Bellezza, SilviaTeaching Note MT-31-EMarketing, Service and Operations ManagementThe Caesar case is pretty flexible and lends itself easily to the debate of the following four main topics: Conjoint Analysis, Ambidextrous Organization, Brand Endorsement and Implementation. Depending on the learning objectives, the case discussion can be tailored around any of the four foci. The teaching note deals in depth with each area of discussion and provides Professors with suggestions on how to lead class discussion.Starting at €0.00
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Inspiración, divergencia, convergencia: tres pasos para tomar mejores decisiones
Stremersch, StefanArticle ART-3302Decision Analysis, MarketingEl contexto actual de incertidumbre plantea un problema estratégico tras otro. Para resolverlos, quizá recurres a los métodos habituales. Te propongo uno que funciona, basado en combinar "inspiración, divergencia y convergencia". Pruébalo y conduce tu empresa hacia mayores cotas de éxito y rentabilidad.Starting at €8.20
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Babcock: An Innovative Business Model in the Mining and Construction Industy
Stremersch, Stefan; Keko, ElioCase M-1329-EMarketingThe origin of Babcock's mining and construction fleet management capability can be traced to a few years before its mining and construction business was set up in 2011, following a contract between Babcock International Group and the British Ministry of Defense (MOD). Already a long-standing client of Babcock, the Ministry of Defense approached the company to a) optimize the ministry's C vehicle fleet (i.e., construction vehicles, plant and equip...Starting at €8.20
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Rabobank Corporate Netherlands - Teaching Note
Stremersch, Stefan; Camacho, NunoTeaching Note MT-35-EMarketingSet in late 2011, this case study enables the discussion of a bank's possibilities to develop new business amid drastic technological and macroeconomic changes promising to revolutionize the whole payment value chain. In particular, several emerging technologies - such as near-field communication (NFC) - promised to turn mobile payments into a trillion-dollar industry in a period of less than five years. The case invites students to step into t...Starting at €0.00
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Liderando en una crisis: Donaciones tóxicas al MIT (B)
Armstrong, Angus; de la Cierva, YagoCase DPO-755Business Ethics and Corporate Social Responsibility, Knowledge and Communication, Leadership and People ManagementEn 2019, los medios revelaron que el Media Lab del MIT estaba aceptando donaciones de alguien rico que había sido condenado por mala conducta sexual, y, más recientemente, como depredador en serie. Las partes interesadas internas y externas reaccionaron con desprecio e ira. La primera reacción del Media Lab fue insuficiente, y su director tuvo que dimitir. El problema pasó, entonces, al presidente del MIT. La Parte B cubre las iniciativas de recu...Starting at €5.74
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Leadership in Crisis: Toxic Donations at MIT (A)
Armstrong, Angus; de la Cierva, YagoCase DPO-754-EBusiness Ethics and Corporate Social Responsibility, Knowledge and Communication, Leadership and People ManagementIn 2019, media revealed that the MIT Media Lab was accepting donations from a wealthy individual who had been convicted of sexual misbehavior in the past, and more recently as a serial predator. Internal and external stakeholders reacted with contempt and anger. Media Lab first reaction was insufficient, and its director had to resign. The problem then passed to the president of MIT. Part B covers the initiatives for recovery and renewal.Starting at €8.20