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Showing 10 of 39 results

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  1. Case

    Comfort Class Transport: Does Customer Service Need an Overhaul

    By Roberts, Michael J. / Morrison, Paul E.
    Service and Operations Management
    Collection: HBSP (USA)
    Ref.: HBS-4374-E
    Published: Nov 15, 2011
    Format: PDF
    Pages: 11
    Language: English
    €8.53 PVP Institution
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    Other supplements
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  2. Teaching Note

    Comfort Class Transport: Does Customer Service Need an Overhaul, Teaching Note

    By Roberts, Michael J. / Morrison, Paul E.
    Service and Operations Management
    Collection: HBSP (USA)
    Ref.: HBS-4377-E
    Published: Nov 15, 2011
    Format: PDF
    Pages: 16
    Language: English
    €0.00 PVP Institution
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  3. Teaching Note

    Charting a Growth Strategy: A Podcase with Galyn Bernard and Christina Carbonell of Primary, Teaching Note

    By FOMO Sapiens/Patrick J. McGinnis / Roberts, Michael J.
    Entrepreneurship
    Collection: HBSP (USA)
    Ref.: HBS-7622-E
    Published: Aug 7, 2020
    Format: PDF
    Pages: 16
    Language: English
    €0.00 PVP Institution
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  4. Case

    Zipcar: Refining the Business Model

    By Hart, Myra M. / Roberts, Michael J. / Stevens, Julia D.
    Entrepreneurship
    Collection: HBSP (USA)
    Ref.: HBS-803096-E
    Published: Jan 13, 2003
    Reviewed: May 9, 2005
    Format: PDF
    Pages: 20
    Language: English
    €8.53 PVP Institution
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  5. Case

    How Venture Capitalists Evaluate Potential Venture Opportunities

    By Roberts, Michael J. / Barley, Lauren
    Entrepreneurship
    Collection: HBSP (USA)
    Ref.: HBS-805019-E
    Published: Jul 20, 2004
    Reviewed: Dec 1, 2004
    Format: PDF
    Pages: 19
    Language: English
    €8.53 PVP Institution
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  6. Teaching Note

    Entrepreneurship Reading: Recognizing and Shaping Opportunities, Teaching Note

    By Applegate, Lynda M. / Roberts, Michael J.
    Entrepreneurship
    Collection: HBSP (USA)
    Ref.: HBS-8057-E
    Published: Mar 15, 2015
    Reviewed: Jul 17, 2015
    Format: PDF
    Pages: 36
    Language: English
    €0.00 PVP Institution
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  7. Case

    Zoots--Financing Growth (A)

    By Roberts, Michael J. / Sahlman, William A. / Krasnow, Todd
    Finance
    Collection: HBSP (USA)
    Ref.: HBS-807139-E
    Published: Jun 20, 2007
    Reviewed: Mar 17, 2008
    Format: PDF
    Pages: 28
    Language: English
    €8.53 PVP Institution
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  8. Case

    Texas Pacific Group--J. Crew

    By Roberts, Michael J. / Sahlman, William A. / Barley, Lauren
    Finance
    Collection: HBSP (USA)
    Ref.: HBS-808017-E
    Published: Aug 23, 2007
    Reviewed: Apr 21, 2008
    Format: PDF
    Pages: 27
    Language: English
    €8.53 PVP Institution
    Include:
    Other supplements
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  9. Teaching Note

    Virtualis Systems (Condensed), Teaching Note

    By Roberts, Michael J.
    Entrepreneurship
    Collection: HBSP (USA)
    Ref.: HBS-808093-E
    Published: Nov 8, 2007
    Format: PDF
    Pages: 8
    Language: English
    €0.00 PVP Institution
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  10. Case

    Lance Johnstone: Developing 3000 North Broad

    By Roberts, Michael J. / El-Hage, Nabil N.
    Entrepreneurship
    Collection: HBSP (USA)
    Ref.: HBS-808126-E
    Published: Feb 14, 2008
    Reviewed: Sep 14, 2009
    Format: PDF
    Pages: 14
    Language: English
    €8.53 PVP Institution
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