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HBSP (USA)
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RFID at the METRO Group (Spanish version)
Ton, Zeynep; Dessain, Vincent; Stachowiak-Joulain, MonikaCase HBS-610S05Service and Operations ManagementIntroduces radio frequency identification (RFID) as the next generation of automatic identification technologies that is expected to improve the performance of retail supply chains through reduced shrink, increased product availability, and improved labor productivity. Showcases the implementation of the technology by the METRO Group, the world's third-largest retailer. Places students in the position of Dr. Gerd Wolfram, managing director of MET...Starting at €8.20
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Por qué los "Buenos empleos" son buenos para los minoristas
Ton, ZeynepArticle HBS-R1201LLeadership and People ManagementDemasiados gerentes minoristas creen que deben ofrecer los malos trabajos a mantener los precios bajos. Como resultado, casi una quinta parte de los trabajadores estadounidenses sufren bajos salarios, beneficios pobres, los horarios que cambian constantemente, y pocas oportunidades de ascenso. la investigación del autor revela, sin embargo, que la compensación se presume entre la inversión en los empleados y los precios bajos es falsa. Para cumpl...Starting at €8.20
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General Instructions (Spanish version)
Larkin, Ian I.; Movius, HallamCase HBS-918S24StrategyV-Cola is a six-party exercise that simulates a negotiation between a boutique advertising agency and a beverage company that is launching a new product. Each of the six parties has different incentives and information, which leads to a complex, realistic simulation about agency issues, misaligned incentives, and the (mis)use of contingent contracts.Starting at €8.20
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Confidential Instructions for Mark Ketting Chief Marketing Officer, Trek Beverages (Spanish version)
Larkin, Ian I.; Movius, HallamCase HBS-918S28StrategyThis is information for one of the six roles to be used in the V-Cola negotiation exercise. Please see V-Cola General Instructions (912043) and Teaching note (912042) for full information.Starting at €8.20
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Assess Current Challenges and Opportunities: The Role of Assessment in Successful Negotiation
Movius, Hallam; Susskind, LawrenceBook Chapter HBS-3258BC-EThis chapter explains the current state of play in an organization in terms of negotiation issues, challenges, stakeholders, processes and outcomes. The authors' program introduces a criteria assessment key that will help organizations develop their own successful negotiation practice. This chapter was originally published as chapter 3 of "Built to Win: Creating a World-Class Negotiating Organization."Starting at €8.20
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Ending with the Start in Mind: What the Individual Can Do to Build a World-Class Negotiating Organization
Movius, Hallam; Susskind, LawrenceBook Chapter HBS-3260BC-EThe time has come to stop paying for endless negotiation skills training and to help organizations implement the practices required to negotiate more effectively. This chapter looks at specific ways in which individual negotiators inside a company, organizational leaders, and HR professionals can-on their own-initiate efforts to build winning companies. Through short case studies and detailed criteria, the authors demonstrate how these individual...Starting at €8.20
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Sustain Your New Competitive Advantage: Don't Celebrate the Success of Your Negotiation Too Soon
Movius, Hallam; Susskind, LawrenceBook Chapter HBS-3261BC-EOnce a solid foundation of negotiation capability has been established, it is easy for an organization to count its successes and then release the pressure on developing and maintaining negotiation skills. According to the authors, however, no change or learning initiative should be considered a complete success unless it can be shown to impact metrics that matter to the organization. Once new ways of doing things have been established, champions...Starting at €8.20
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Negotiation Checklists: Preparation, Value-Creation, and Implementation Checklists
Movius, Hallam; Susskind, LawrenceBook Chapter HBS-3263BC-EThis chapter contains three checklists: a negotiations preparation checklist with a series of questions every negotiator should review with key stakeholders before meeting with a negotiating partner; a value-creation checklist that suggests analytical sources of value creation; and an implementation checklist that suggests ways to reduce and address both surprises and conflicts in the future. This chapter was originally published as appendix c of...Starting at €8.20
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Bonuses in Bad Times (HBR Case Study and Commentary)
Beyersdorfer, Daniela; Dessain, Vincent; Ton, ZeynepArticle HBS-R1207R-ELeadership and People ManagementIt's 2008 and Spanish food retailer Superado is on course to miss its financial targets. According to company policy, this means that Superado should withhold all bonuses for the year. But the company has an unbroken tradition of paying out bonuses and treating its workforce well--and it enjoys low staff turnover and high productivity as a result. In this fictionalized case study, based on a Harvard Business School case by Zeynep Ton and Simon Ha...Starting at €8.20
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The Hidden Risk in Cutting Retail Payroll
Ton, ZeynepArticle HBS-F0803E-EService and Operations ManagementWhen retailers' sales slip, the biggest opportunity to boost profits comes from improving execution. To do that, research shows, managers may actually need to increase staff.Starting at €8.20