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Showing 9 of 231 results

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  1. Teaching Note

    Hudson's Seafood Corporation (A) and (B) - Teaching note

    By Landel, Robert D. / Samson, Cheryl L.
    Service and Operations Management
    Collection: Darden University of Virginia (USA)
    Ref.: DARDEN-OM-0875TN
    Published: Oct 2, 2009
    Reviewed: May 17, 2023
    Format: PDF
    Pages: 17
    Language:
    €0.00 PVP Institution
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  2. Teaching Note

    Hudson's Seafood Corporation (A) and (B) - Teaching note

    By Landel, Robert D. / Samson, Cheryl L.
    Service and Operations Management
    Collection: Darden University of Virginia (USA)
    Ref.: DARDEN-OM-0875TN-E
    Published: Oct 2, 2009
    Reviewed: May 17, 2023
    Format: PDF
    Pages: 17
    Language: English
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  3. Technical Note

    Managing Inventories—Reorder Point Systems

    By Landel, Robert D. / Freeland, James R.
    Service and Operations Management
    Collection: Darden University of Virginia (USA)
    Ref.: DARDEN-OM-0936-E
    Published: Jan 1, 2001
    Format: PDF
    Pages: 16
    Language: English
    €8.53 PVP Institution
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  4. Technical Note

    Designing and Managing Service Processes Module

    By Landel, Robert D.
    Service and Operations Management
    Collection: Darden University of Virginia (USA)
    Ref.: DARDEN-OM-1062-E
    Published: Feb 21, 2003
    Format: PDF
    Pages: 1
    Language: English
    €8.53 PVP Institution
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  5. Technical Note

    End-Stage Renal Disease and Dialysis Care

    By Rogers, James / Landel, Robert D.
    Service and Operations Management
    Collection: Darden University of Virginia (USA)
    Ref.: DARDEN-OM-1319-E
    Published: May 24, 2007
    Format: PDF
    Pages: 5
    Language: English
    €8.53 PVP Institution
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  6. Case

    Opportunity Consultants, Inc., 2007

    By Reynolds, William / Landel, Robert D.
    Service and Operations Management
    Collection: Darden University of Virginia (USA)
    Ref.: DARDEN-OM-1331-E
    Published: Oct 12, 2007
    Format: PDF
    Pages: 4
    Language: English
    €8.53 PVP Institution
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  7. Technical Note

    Six Sigma: A Basic Overview

    By Landel, Robert D. / Zimmerman, Alan
    Service and Operations Management
    Collection: Darden University of Virginia (USA)
    Ref.: DARDEN-OM-1339-E
    Published: Oct 12, 2007
    Format: PDF
    Pages: 10
    Language: English
    €8.53 PVP Institution
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  8. Case

    We Can Hear You Now (A): A Customer Survey Design for a Six Sigma Project at Crutchfield Corp.

    By Landel, Robert D. / Taylor, Laure / Zimmerman, Alan
    Service and Operations Management
    Collection: Darden University of Virginia (USA)
    Ref.: DARDEN-OM-1340-E
    Published: Dec 17, 2007
    Reviewed: Dec 21, 2009
    Format: PDF
    Pages: 11
    Language: English
    €8.53 PVP Institution
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  9. Supplementary Case

    We Can Hear You Now (B): Voice of the Customer Project at Crutchfield Corp.

    By Landel, Robert D. / Taylor, Laure / Zimmerman, Alan
    Service and Operations Management
    Collection: Darden University of Virginia (USA)
    Ref.: DARDEN-OM-1343-E
    Published: Jan 17, 2008
    Reviewed: Dec 21, 2009
    Format: PDF
    Pages: 26
    Language: English
    €6.21 PVP Institution
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