Anglogold Ashanti: Navigating Pathways in the Face of Challenge - Teaching Note

Learning Objective

This case is suitable for courses in graduate-level management programs that cover strategic human resource management, management of small and medium enterprises, human resource planning, employee recruitment, and sales force management. The case allows students to understand how organizations plan for human resource contingencies, especially in regard to the sales team. It also helps students understand the process of recruiting suitable candidates from an appropriate talent pool. Students weigh various competing alternatives and decide which recruitment strategy provides the best chance for success. Students also learn how small businesses manage crucial human resource processes such as employee recruitment, even in the absence of formal managerial frameworks and processes. After working through the case and assignment questions, students will be able to do the following: ·Identify and describe the roles and responsibilities of sales representatives. ·Create a job description based on the position’s required knowledge, skills, and attitudes. ·Identify appropriate communication modes to encourage suitable candidates to apply for job openings. ·Design an appropriate recruitment process to meet the needs and context of an organization. ·Set the appropriate decision criteria, based on the pertinent objectives of the position, to efficiently evaluate all available alternatives.