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Case

Capital One Financial Corp. (Spanish version)

By Anand, Bharat N. / Rukstad, Michael G. / Paige, Christopher H.

Designed to explore the structure, implementation, and sustainability of an information-based strategy (IBS) undertaken by Capital One during the 1990s. Particular issues of interest are the impact of mass customization on industry structure, the ability to transfer IBS skills to new sectors, and the impact of the Internet on industry structure and competitor strategies.

Collection: HBSP (USA)

Ref: HBS-702S01

Format: PDF

Number of pages: 34

Publication Date: Aug 9, 2002

Language: Spanish

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Description

Year: 1988

Geographic Setting: Virginia

Industry Setting: Credit cards; Finance & insurance

Capital One Financial Corp. (Spanish version)

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Capital One Financial Corp. (Spanish version)

What material is included in this case:

Description

Capital One Financial Corp. (Spanish version)

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