Carlota Fernández (A)

The case analyzes various stages in the personal, academic and professional life of Carlota Fernández. Among the most important moments in her career are her university studies in Madrid, her trips abroad to learn English and gain work experience, the two years spent studying for an MBA in Barcelona, and her work for a large American multinational. The case includes detailed analyses of her attitude to work, her motivation and willingness to learn, her personal experience of responsibility and individual freedom in a matrix organization, her experience of managing a heavy workload and the pressure that comes with it, and stress management. Lastly, the case asks whether Carlota should continue working for the same multinational or opt for a radical change of direction and join an NGO in a managerial capacity.