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e-Learning: Introducción a los Sistemas de Información
Cáliz, Cristina; Sieber, SandraTechnical Note SIN-45Information Technologies, Knowledge and CommunicationComo consecuencia de la creciente importancia del conocimiento, el aprendizaje y la formación, así como las crecientes posibilidades de las nuevas tecnologías de información y comunicación, se ha producido un espectacular auge de iniciativas de «e-Learning». Sin embargo, la novedad del fenómeno impide que existan pautas o reglas metodológicas que puedan guiar proyectos de «e-Learning» con firmeza. Por tanto, la mayoría de los proyectos que existe...Starting at €8.20
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Comunicar la obra social "la Caixa": Cambiar para preservar lo esencial: el alma no cambia
Calleja, Luis Manuel; Bel Mallén, IgnacioCase SM-1581Knowledge and CommunicationEn este caso se analiza el papel de la comunicación en una entidad centenaria como el Grupo "la Caixa" en el siglo XXI. Se examina su Plan Estratégico 2011-2014, que se sintetiza bajo el lema "Marcar la diferencia" y que se asienta sobre los valores fundacionales de liderazgo, confianza y compromiso social. El giro que ha dado la entidad con este Plan da mayor relevancia que nunca al valor estratégico de la comunicación.Starting at €8.20
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Communicating "la Caixa" Welfare Projects: Changing to preserve what is essential: the soul does not change
Calleja, Luis Manuel; Bel Mallén, IgnacioCase SM-1581-EKnowledge and CommunicationThis case study examines the role of communication in a century-old institution like the "la Caixa" Group in the 21st century. It considers the 2011 - 2014 Strategic Plan that is summarized under the slogan "Making the difference" and is based on the core values of leadership, trust and social commitment. This plan has changed the direction of the institution, placing more importance than ever on the strategic value of communication.Starting at €8.20
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Huawei: A Silent Chinese Telecom Multinational (Japanese Version)
Zhang, Yingying; Kase, KimioCase SM-1560-JACorporate Governance, Knowledge and CommunicationIn terms of sales, Huawei is the world's fourth-largest maker of network equipment, after Ericsson, Nokia Siemens Networks, and Alcatel-Lucent. It also ranked second in optical networking and third in mobile-network gear in 2008. It is one of the leading global telecommunications solution providers with a revenue of 18.33 billion USD in 2008 and a net income of 1.15 billion USD. Contrary to the typical image of Chinese companies that depicts them...Starting at €8.20
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Networks: E-mail. Voice messaging and videoconferencing
Andreu i Civit, Rafael; Rastad Ø.Technical Note SIN-21-EKnowledge and CommunicationThe note describes «the state of the art» in products for electronic mail, voice mailing and video conferencing; the current and future uses of such products as well as their potential impact on management systems, tasks and procedures within companies giving specific examples. It includes exhibits on the Internet, on the sources of information available there and on the European telecommunications industry.Starting at €8.20
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Driving Motors Company
Chiner, Alfonso; Tàpies, JosepCase SM-1572Knowledge and CommunicationRicardo es la segunda generación de una familia que tuvo negocios en la primera generación, pero hubo que liquidar o transformar la mayor parte, cuando se hizo cargo de ellos. Ricardo acertó impulsando desde joven y desde cero un negocio de concesionario de automóviles y vehículos industriales, llegando a ser un referente en primeras marcas. Cuando sus dos hijos, Luis y Antonio, se incorporaron a la empresa familiar, elaboraron un protocolo famil...Starting at €8.20
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Fukushima Daiichi Nuclear Power Station (NPS)
Kase, Kimio; Nonaka, Ikujiro; Independent Investigation CommissioCase SM-1579-EDecision Analysis, Knowledge and Communication, StrategyThe questions may largely fall into two categories: (1) Did Japan or PM Kan and his team cope well with the crisis (i.e., questions regarding efficiency and effectiveness)? And, perhaps more importantly, (2) Have lessons been learned that would help Japan prepare for other natural or man-made catastrophes (i.e., questions regarding learning and knowledge-creation)?Starting at €8.20
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Tecnologías de la información e innovación de procesos
Andreu i Civit, Rafael; Ricart, Joan Enric; Valor Sabatier, JosepTechnical Note SIN-17Knowledge and CommunicationEsta nota técnica cubre los conceptos básicos de la innovación de procesos. Se describen las ideas básicas y las etapas de cualquier proyecto de innovación de procesos.Starting at €8.20
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Driving Motors Company
Chiner, Alfonso; Tàpies, JosepCase SM-1572-EKnowledge and CommunicationThe first generation of Ricardo's family had been dedicated to business, but when it came time for Ricardo to take over, as a member of the second generation, most of their business interests had to be liquidated or transformed. He got off to a good start when he was young by founding a car dealership and an industrial vehicle business. He built it up from scratch into a reference for leading brands. When his sons Luis and Antonio joined the fami...Starting at €8.20
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The Dragonfly Project: Team E: NGOs for Freedom of Speech
Giacomini, Aurélia; Serra Parri, Fernando; de la Cierva, YagoCase DPO-791-EBusiness Ethics and Corporate Social Responsibility, Information Technologies, Knowledge and CommunicationIn 2010, Google decided to suspend the version of its search engine that was operating in China, due to accusations of collusion with an authoritarian government, which censored searches based on ideological and political criteria. Eight years later, the American company - which had changed its name to Alphabet - began secret negotiations with the Chinese government, to return with a government-approved version known as the "Dragonfly Project." ...Starting at €8.20