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Museo Guggenheim (C)
Pallàs C.; Nueno, PedroCase P-966Service and Operations ManagementIDOM pudo celebrar su éxito en la gestión del proyecto del Museo Guggenheim Bilbao el mismo día en que se inauguró pues había cumplido con los requisitos de su cliente. Tras esta enriquecedora experiencia, IDOM había puesto en marcha nuevos proyectos. Felipe Prósper se preguntaba qué habían aprendido de esta experiencia para poder aplicarlo en los proyectos futuros. Además, al Consejo de Administración le preocupaba hacia dónde debía dirigir los ...Starting at €5.74
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Guggenheim Museum (C)
Pallàs C.; Nueno, PedroCase P-966-EService and Operations ManagementOn opening day, IDOM could finally celebrate its success in managing the construction of the Guggenheim Museum Bilbao since the company had been able to meet the client's demands. In the wake of this enriching experience, IDOM had launched a number of new projects. Felipe Prósper was reflecting on what they had learned from the experience that could be applied to their future projects. Likewise, the Board of Directors was concerned about the dire...Starting at €5.74
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TIME Communication Services AG - TeleChoice (C)
Nueno, Pedro; Osicka C. J.Case E-25EntrepreneurshipStarting at €5.74
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Caja Navarra: rentabilidad de cliente... para el cliente
Davila, Antonio; Aranda, C.; Arellano, J.Case C-747Accounting and ControlEste caso se puede emplear para enseñar sobre el análisis de rentabilidad del cliente en una empresa de servicios (banco). Describe la decisión de un banco (CAN) de divulgar la rentabilidad de cliente a cada uno de sus clientes además de cómo se realiza la estimación de dicha rentabilidad y los enfoques alternativos a esa valoración, así como la estrategia que condujo a la caja a tomar la decisión de informar a los clientes sobre cuánto ganaba co...Starting at €8.20
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Caja Navarra: Reporting Customer Profitability... to Customers
Davila, Antonio; Aranda, C.; Arellano, J.Case C-747-EAccounting and ControlThe case can be used to teach customer profitability analysis in a service firm (bank). The case describes the decision of a bank (CAN) to disclose customer profitability to its customers. It describes how customer profitability is estimated and alternatives to this approach to estimating it. It also describes the bank's strategy that led to its decision to report to customers how much the bank makes on each one of them.Starting at €8.20
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Acenor (C)
Nueno, PedroCase P-752Service and Operations ManagementSe presenta la etapa final de la privatización de Acenor en la que la Administración española toma la decisión de adjudicar dicha empresa. (Also available in English).Starting at €5.74
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CEIBS Campus (C)
Söderblom S.; Nueno, PedroCase P-973-EService and Operations ManagementThis is a case on project management in a global context. The owner of the project is a sino-European joint venture. Behind the partners are the EU and the Shanghai Government. The funding for the project comes from donations and subsidies from the partners. The architect is a famous American firm (Pei Cobb Fred) that must work with the Chinese architect ECADI. Construction will have to take place in Pudong, Shanghai, with Chinese subcontractors....Starting at €5.74
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Palau de la Musica Catalana: Gestión, control y la fragilidad de la cultura
Alegre, Inés; Davila, AntonioCase C-751Accounting and ControlEl caso describe los hechos que llevaron a la renovación de la cúpula directiva del Palau de la Música Catalana. El caso trata temas que van desde control interno, gobierno corporativo, entidades sin ánimo de lucro y gestión dentro de la sociedad como una fuente de recursos para la organización.Starting at €8.20
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Palau de la Música Catalana: Management, Control and Fragility of Culture
Alegre, Inés; Davila, AntonioCase C-751-EAccounting and ControlThe case describes the events that led to a leadership renewal in the Palau de la Música Catalana. It deals with issues ranging from internal control, corporate governance, non-profit groups and management in the organization, as a resource for the institution.Starting at €8.20