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A Rock and a Hard Place: The Conundrum of Online Grocery after COVID
Laseter, Timothy M.; Lert, DevinCase DARDEN-OM-1733-EService and Operations ManagementIn the aftermath of the coronavirus pandemic, US retailers were scrambling to develop a sustainable business model for e-commerce grocery (e-Grocery). By 2021, many grocers were experimenting with different omnichannel strategies, but none had proven succStarting at €8.20
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A Rock and a Hard Place: The Conundrum of Online Grocery after COVID
Laseter, Timothy M.; Lert, DevinCase DARDEN-OM-1733Service and Operations ManagementIn the aftermath of the coronavirus pandemic, US retailers were scrambling to develop a sustainable business model for e-commerce grocery (e-Grocery). By 2021, many grocers were experimenting with different omnichannel strategies, but none had proven successful. e-Grocery presented significant challenges for brick-and-mortar retailers, and in an industry characterized by thin margins and price-conscious consumers, grocers were struggling to achie...Starting at €8.20
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Cooking.com
Laseter, Timothy M.; Rabinovich, Elliot; Ryan, MichaelCase DARDEN-OM-1321-EService and Operations ManagementThe president and founder of Cooking.com is examining the concept of cost-to-serve in her Internet retailing company. The need for continued sales growth, coupled with the necessity of keeping costs down, puts pressure on her to make sure that the company’s capacity-constrained fulfillment center carries products that offer the greatest profit potential, not just the highest gross margins. The company is already operating with a variety of fulfil...Starting at €8.20
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Ecommerce Brands: Digital Scale
Laseter, Timothy M.; Thomas, Doug; Yemen, GerryCase DARDEN-OM-1776Service and Operations ManagementThis case uses Ecommerce Brands (ECB), an aggregator of online retailers focusing on the auto parts space, to prompt an analysis of the firm’s capabilities, scalability, and operations strategy. ECB was about to close on five online retailing brands ownedStarting at €8.20
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ABICI
Khaire, Mukti; Corsi, Elena; Farri, ElisaCase HBS-811085-EMarketingThe co-founder of an Italian, design based bicycle manufacturer evaluates if reducing costs by outsourcing would impact its brand. The company was founded in 2005 in Italy by three friends and in its first five years, it had enjoyed steady growth and built a strong reputation for producing high-quality city bicycles, appreciated for their retro-look and style. Its country of origin had probably helped them exporting their products as their bicycl...Starting at €8.20
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Orsted Goes Global
Bower, Joseph L.; Corsi, ElenaCase HBS-918404-EStrategyThe European leader in offshore wind, the Danish Orsted is building a global position and entering markets where offshore wind is nascent.Starting at €8.20
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The Venice Biennale
Deshpande, Rohit; Corsi, ElenaCase HBS-523097-EMarketingLa Biennale of Venice, which organized festivals in different disciplines, pondered how to remain relevant in front of fading boundaries across arts.Starting at €8.20
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Managing the European Refugee Crisis
Trumbull, Gunnar; Corsi, Elena; Beyersdorfer, DanielaCase HBS-716076-EEconomicsIn 2016, Europe struggles to cope with one of the largest refugee flows it has ever witnessed.Starting at €8.20
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Leading Culture Change at SEB
Edmondson, Amy C.; Corsi, ElenaCase HBS-621074-ELeadership and People ManagementThe Risk organization at SEB, a leading Nordic financial services group founded in 1856, undertook a culture change program focused on psychological safety, empathic listening, and strategic framing. The program enabled risk organization teams to make progress on strategic challenges and improved decision making processes. Chief Risk Officer Magnus Agustsson believed that the rest of SEB should go through a similar program. But it was not clear h...Starting at €8.20
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Automating the Paris Subway (B)
Anteby, Michel; Corsi, Elena; Billaud, EmilieCase HBS-413062-ELeadership and People ManagementSupplement for case 413061Starting at €5.74