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M. J. Tasman (B)
Horniman, Alexander B.; Brewster, MichaelCase DARDEN-OB-0972-ELeadership and People ManagementM. J. Tasman was quite disappointed with the first year's engagement scores. He puts his new plan into action and the results don't change. In an attempt to deal with his problem, he gets some specific feedback as to what he might do differently.Starting at €5.74
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M. J. Tasman (A)
Horniman, Alexander B.; Brewster, MichaelCase DARDEN-OB-0971-ELeadership and People ManagementM. J. Tasman had made the transition to his new organization, having been quite successful in a smaller one. After the first year he was shocked to see the "engagement scores" put forth by his people. He wondered how this could be and what he could do differently.Starting at €8.20
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M. J. Tasman (C)
Horniman, Alexander B.; Brewster, MichaelCase DARDEN-OB-0973-ELeadership and People ManagementM. J. Tasman follows the feedback he was given, and changes his day-to-day behaviors. A year later, the results are quite improved. Although Tasman only changes some external behaviors, his internal structure seems to have been affected in a positive manner.Starting at €5.74
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The Quest for Achieving Financial Inclusion: M-Pesa Versus UPI
Winig, Laura; Eaves, DavidCase HBS-KS1304-EInformation TechnologiesIn 2019, World Bank analyst Abebi Eke had a difficult assignment: decide whether to recommend that the World Bank, in line with its commitment to expanding financial inclusion to the world's poor, lend its support to a particular digital payments scheme. Eke was asked to investigate two of the most promising payment systems-UPI in India and M-Pesa in Kenya-and prepare a memo comparing the benefits and drawbacks of each. Eke had discovered that wh...Starting at €8.20
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M. J. Tasman (A), (B), and (C) - Teaching Note
Horniman, Alexander B.Teaching Note DARDEN-OB-0971TN-ELeadership and People ManagementTeaching note for product OB-0971Starting at €0.00
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The HLB Turnaround
Applegate, Lynda M.; Chakravorti, Bhaskar; Winig, LauraCase HBS-810023-EEntrepreneurshipFord Pearson has recently taken over as CEO of HLB, a Chicago-based product design and development firm (and once one of the largest in the business), to help turn it around after a series of crises that had seriously threatened its survival. Pearson has personally invested in the firm, re-organized many aspects of its operations and has hired a younger executive and turnaround expert, Andrew Macey, as COO to help him in the effort. Pearson and M...Starting at €8.20
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Martha Johnson and the General Services Administration (B)
Kelman, Steven; Winig, LauraCase HBS-KS1219-EIn June 2009, Martha Johnson was selected to lead the U.S. General Services Administration (GSA), a federal agency headquartered in Washington, D.C that largely oversaw government procurement. After Johnson, a GSA veteran, was sworn into office in February 2010, she told reporters she was committed to holding the GSA to the highest ethical standards. In October 2010, ten months after she took office, four of GSA's Public Buildings Service (PBS) ...Starting at €5.74