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Toyota Recalls (C): Bumpy Road Ahead
Quelch, John A.; Knoop, Carin-Isabel; Johnson, RyanCase HBS-511042-EMarketingBetween February and July 2010, Toyota sales recover thanks to the use of extensive PR and sales incentives. Yet recalls continue. Can Toyota stem the tide and correct its organizational flaws to address the underlying issues?Starting at €5.74
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Christine Lagarde (C): Managing the IMF
Battilana, Julie; Knoop, Carin-IsabelCase HBS-419019-ELeadership and People ManagementThis case covers the career of Christine Lagarde from 2011 to 2018 as she takes the helm of a troubled multilateral organization during a time of deepening economic turmoil. As the first female leader of the International Monetary Fund (IMF), and as a non-economist, she overcomes early challenges to gain her footing with the multiple constituencies she must serve. She also focuses the IMF on "macro-critical" issues including gender, socioeconomic...Starting at €5.74
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Marketing the "$100 Laptop" (A), (B) & (C), Teaching Note
Quelch, John A.; Knoop, Carin-IsabelTeaching Note HBS-508055-EMarketingTeaching Note to (508-024), (508-032) & (508-065).Starting at €0.00
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Retiros de Toyota (C): Camino Accidentado por Delante
Quelch, John A.; Knoop, Carin-Isabel; Johnson, RyanCase HBS-513S08MarketingEntre febrero y julio de 2010, las ventas de Toyota se recuperan gracias a la utilización de extensas relaciones públicas y ventas incentivos. Sin embargo, recuerda continúan. Can Toyota contener la marea y corregir sus defectos de organización para hacer frente a los problemas subyacentes?Starting at €5.74
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Burger King Corp. (Spanish version)
Sasser, W. Earl, Jr.; Rikert, David C.Case HBS-607S09Service and Operations ManagementDescribe el sistema operativo de una unidad de Burger King. El caso no tiene un foco decisión; que está diseñado para su uso con estudiantes Corp. McDonald se les pide que compare los sistemas operativos de estas dos cadenas de hamburguesas de comida rápida. El análisis cuidadoso detectará las sutiles y no tan sutiles diferencias entre los dos sistemas operativos seleccionados por estas dos empresas.Starting at €8.20
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Burger King Corp.
Sasser, W. Earl, Jr.; Rikert, David C.Case HBS-681045-EService and Operations ManagementDescribes the operating system of a Burger King unit. The case does not have a decision focus; it is designed for use with McDonald's Corp. Students are asked to compare the operating systems of these two fast food hamburger chains. Careful analysis will detect the subtle and not so subtle differences between the two operating systems selected by these two firms.Starting at €8.20
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McDonald's Corp. (Condensed) (Spanish version)
Sasser, W. Earl, Jr.; Rikert, David C.Case HBS-607S10Service and Operations ManagementDescribes the operating system of McDonald's, the world's most successful fast food chain. The case does not have a decision focus; it is designed for use with Burger King Corp. Students are asked to compare the operating systems of these two fast food hamburger chains. Careful analysis will detect the subtle and not so subtle differences between the two operating systems selected by these two firms.Starting at €8.20
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Los Principios del Ecuador: enfoque de la industria a la gestión de riesgo ambiental y social
Esty, Benjamin C.; Sesia, Aldo; Knoop, Carin-IsabelCase HBS-207S05FinanceEn junio de 2003, 10 principales bancos internacionales adoptaron nuevas directrices voluntarias, llamados los Principios de Ecuador, para promover el desarrollo sostenible en la financiación de proyectos. En los últimos años, las organizaciones no gubernamentales (ONG) habían planteado cuestiones acerca de las responsabilidades de los prestamistas en proyectos que puedan perjudicar el medio ambiente y / o la sociedad. Aunque muchos bancos tenían...Starting at €8.20
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Christine Lagarde (A): A French Prime Minister Calls
Battilana, Julie; Knoop, Carin-IsabelCase HBS-419017-ELeadership and People ManagementThis case covers formative events and influences in Christine Lagarde's childhood and her trajectory from studying political science and law to heading the world's largest law firm. As she prepares to transition back to practice in 2005, the new Prime Minister of France calls to offer her a ministerial position in the new Cabinet. She has to decide whether she wants to take on a role in the public sector. For coverage of her career from 2005 to...Starting at €8.20
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Christine Lagarde (B): Being a Public Servant
Battilana, Julie; Knoop, Carin-IsabelCase HBS-419018-ELeadership and People ManagementThis case covers the career of Christine Lagarde from 2005 to 2011 after she joins the French Government. After serving several grueling years as Finance Minister during the financial crisis that started in 2007/2008, she is being considered as the next Managing Director of the International Monetary Fund (IMF). As the first female head of the IMF, she would lead a very complex, 187-member organization typically run by economists. The ability to ...Starting at €5.74