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Moore Medical Corp. (Spanish version)
McAfee, Andrew; Bounds, GregoryCase HBS-606S13Service and Operations ManagementMoore Medical is a medium-sized distributor of medical supplies to practitioners, such as podiatrists and emergency medical technicians. At the time of the case, it has relied on traditional customer channels such as catalogs, phones, and faxes to communicate product offerings, promotions, and availability, and to take orders. It is now attempting to shift to a "bricks and clicks" distributor with a strong Internet presence. It has already made s...Starting at €8.20
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Web 2.0 and the Emergence of Emergence: A History, Explanation, and Definition of New Collaborative Internet Tools
McAfee, AndrewBook Chapter HBS-5575BC-EWeb 2.0-the new set of technologies that has appeared over the past few years on the Internet-is not mere "hype," nor is it of interest only to e-tailers and other Internet companies. Rather, it is extremely relevant to all organizations that want to bring people together into communities that generate useful information and knowledge and solve problems effectively. But far too many organizations don't know where to start, or even what tools are ...Starting at €8.20
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Mastering the Three Worlds of Information Technology (Spanish version)
McAfee, AndrewArticle HBS-R0611JInformation TechnologiesThey must help choose technologies, using an inside-out approach that keeps the true needs of the business in mind; smooth the adoption of those technologies, taking into account that they may encounter strong resistance; and encourage their exploitation by leveraging already standardized data and work flows. What's most important, though, is that they look beyond the individual IT projects they select to the broader picture of how IT is likely ...Starting at €8.20
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ADR Choices
Wheeler, Michael A.; Sebenius, James K.; Aaron, Marjorie CCase HBS-908040-ESix different business disputes, all in the shadow of pending litigation, are described. Students are asked to recommend the appropriate method of dispute resolution (mediation, arbitration, mini-trial, etc.) for each one, depending on the circumstances, especially to assess likely barriers to unassisted negotiation.Starting at €8.20
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Cambrian House
Coles, Peter A.; Lakhani, Karim R.; McAfee, AndrewCase HBS-608016-ECambrian House builds internet-based products and services by relying entirely on its user community for all aspects of its innovation and new product development process. Users suggest ideas for new products and services and also participate in a monthly voting process to select the best ideas. The company is now considering the deployment of a prediction market to deepen user involvement and commitment in its innovation; however, it is not sure...Starting at €8.20
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Wikipedia (B)
McAfee, AndrewCase HBS-608066-EStrategySupplements the (A) case. An abstract is not available for this product.Starting at €5.74
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Learning to Negotiate
Wheeler, Michael A.Case HBS-912004-EThis brief note introduces to the student the challenges and rewards of learning to be a more skilled negotiator. Negotiation requires the integration of keen analytic insight with emotional intelligence capabilities.Starting at €8.20
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Negotiation-360, Teaching Note
Wheeler, Michael A.Teaching Note HBS-8866-ETeaching note for Negotiation-360 (8865).Starting at €0.00
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Negotiation-360, Debrief Slides
Wheeler, Michael A.Case HBS-8865DF-EDebrief slides for Negotiation-360 (8865).Starting at €8.20
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Negotiation-360, Play Guide
Wheeler, Michael A.Case HBS-8865PG-EPlay guide for Negotiation-360 (8865).Starting at €8.20