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Cirque du Soleil (Spanish version)
DeLong, Thomas J.; Vijayaraghavan, VineetaCase HBS-404S08Leadership and People ManagementRetaining talent is an issue for any company whose success relies on the creativity and excellence of its employees. This is especially true for Cirque du Soleil, the spectacularly successful "circus without animals," whose 2,100 employees include 500 artists--mimes, clowns, acrobats, gymnasts, musicians, and production professionals. Managing a company full of creative people is a juggling act in itself, between keeping its artists happy and pur...Starting at €8.20
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Rewarding Our People (Spanish version)
DeLong, Thomas J.; Vijayaraghavan, VineetaCase HBS-409S08Leadership and People ManagementMarilyn Winn, head of human resources at Harrah's Entertainment, must make a recommendation to the company's president and CEO about whether the existing bonus payout program is effective at motivating employees or whether it should be revised and/or replaced. A recent downturn in economic conditions led Winn to wonder whether customer service payouts were the most efficient way to make Harrah's a service-driven and customer-driven company.Starting at €8.20