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AVA.ph: Growing a Filipino E-Commerce Company
Kerr, William R.; Motte-Munoz, HenryCase HBS-813188-EEntrepreneurshipAVA is a three-year old e-commerce company in the Philippines. From its early start mimicking the Gilt Groupe concept of online flash sales, the company has grown into a broader e-commerce platform for local fashion commerce. Oliver Segovia needs to evaluate where AVA should go next and answer some complicated personal questions. The case considers issues related to e-commerce platforms, diaspora-based international exchanges, business location c...Starting at €8.20
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AVA.ph: Growing a Filipino E-Commerce Company, Teaching Note
Kerr, William R.; Rossano, PenelopeTeaching Note HBS-814122-EEntrepreneurshipTeaching note for case 813188.Starting at €0.00
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Fernández-Vega Eye Institute - Teaching Note
Serrano, Alejandro; Moscoso, PhilipTeaching Note PT-64-EInnovation and Change, Service and Operations ManagementThis teaching note is designed for the case study P 1137 E, "Fernández-Vega Eye Institute." It proposes assignment questions for case preparation, guidelines for case analysis, and a teaching plan and board plan for class.Starting at €0.00
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Beyond 20/20: The model of the Fernández-Vega Eye Institute
Serrano, Alejandro; Moscoso, PhilipCase OIT-26-EInnovation and Change, Service and Operations ManagementThe Fernández-Vega Eye Institute in Oviedo, Asturias, is possibly the most famous clinic in Spain in its specialty. It is not only notable for its high medical quality; the clinic has also optimized its provision of services using business criteria with the aim of improving the customer experience. Faced with a growing demand for its medical services, the institute's management has to decide between a series of specific options for increasing the...Starting at €8.20
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Osaro: Picking the best path, Teaching Note
Kerr, William R.; Palano, JamesTeaching Note HBS-820015-EEntrepreneurshipTeaching note for case 820012.Starting at €0.00
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Walmart's Workforce of the Future, Teaching Note
Kerr, William R.; Bach-Lombardo, JordanTeaching Note HBS-819126-EStrategyThis teaching note accompanies the case Walmart's Workforce of the Future. It provides a detailed lesson plan for the case study discussion, including assignment questions and sample board and slide plans.Starting at €0.00
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eBAY Spain and its User Community
Moscoso, Philip; Lago, AlejandroCase P-1079-EInformation Technologies, Service and Operations ManagementThe case focuses on how eBay gets its user community involved in all its business activities, from strategic decision making to operations. To do this it has developed a number of very sophisticated communication tools. Specifically, the case discusses certain adjustments in the listing fees and sales commissions, and how to improve the detection of fake products.Starting at €8.20
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Fundación "La Caixa": exposiciones de arte
Moscoso, PhilipCase P-1103Service and Operations ManagementCon un presupuesto de 500 millones de euros en 2009, la Fundación "la Caixa" es la tercera fundación privada más grande de Europa. A través de ella, la caja de ahorros "la Caixa" gestiona su Obra Social. El objetivo fundacional de la Fundación es financiar e impulsar actividades de carácter social, educativo, cultural y científico. El presente caso se centra en la vertiente cultural e ilustra la producción de exposiciones de arte por parte de la ...Starting at €8.20
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Walmart's Workforce of the Future
Kerr, William R.; Bach-Lombardo, JordanCase HBS-819042-EStrategyFaced with intense competition from Amazon, in 2015 Walmart began a transformation of its operations and workforce. The goal was to create an omnichannel retail experience for customers that seamlessly joined online and offline shopping. This case explores Walmart's efforts to deliver this through investments in its workforce makeup and training, digital infrastructure, and automation technology.Starting at €8.20
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Osaro: Picking the best path
Kerr, William R.; Palano, James; Huang, BastianeCase HBS-820012-EEntrepreneurshipThe founder of Osaro saw the potential of deep reinforcement learning to allow robots to be applied in a wide range of new applications. Osaro targeted warehousing, already a dynamic industry for robotics and automation, for its initial product - a system which allowed robotic arms to "pick and place" individual items into boxes for shipment to consumers. Despite receiving significant attention in the robotics space, the problem of universal "pic...Starting at €8.20