This website uses technical, customisation and analytical cookies, both first-party and third-party, to anonymously facilitate browsing and analyse statistics on use of the website. Learn more
Search results
-
Monster.com: Success Beyond the Bubble (Spanish Version)
Hallowell, Roger; Reavis, CateCase HBS-805S02Service and Operations ManagementEn 2001, Monster.com era un sitio de Internet que, entre otras cosas, las personas que buscan trabajo conectadas con las organizaciones que desean contratar. Sus sustitutos de ayuda incluido querían de anuncios clasificados en los periódicos. Monstruo era una de las pocas empresas de Internet que habían resistido el estallido de la burbuja de Internet y continuó creciendo tanto en sus ingresos y ganancias a tasas por encima del 50% por año en 200...Starting at €8.20
-
Shouldice Hospital Limited B
Heskett, James L.; Hallowell, RogerCase HBS-913405-ESupplement for case 805002Starting at €8.20
-
Congestion in Café 67
Landel, Robert D.; Boes, SeanCase DARDEN-OM-1550-EService and Operations ManagementIn this exercise the manager of Café 67 asks for help dealing with the large queues of students during the Darden school's second coffee (approximately 20 minutes) who all want lunch at the same time.Starting at €8.20
-
Bank Office Simulation Tutorial and Technical Note
Landel, Robert D.; Porter, Christopher; Mexis, GeorgeTechnical Note DARDEN-OM-1549-EService and Operations ManagementTutorial and tech note combined to introduce students to model building and outputs in AnyLogic.Starting at €8.20
-
Congestion in Café 67: Model Documentation and Guide
Landel, Robert D.; Boes, SeanTechnical Note DARDEN-OM-1552-EService and Operations ManagementThe purpose of this document is to describe each step in the development of a model for the exercise “Congestion in Café 67.” The system itself is described in Appendix 1. A short and simple description of the model’s objects is included in Appendix 2.Starting at €8.20
-
A Late Night at The Virginian Restaurant
Landel, Robert D.; Boes, SeanExercise DARDEN-OM-1551-EService and Operations ManagementIn this exercise, the manager of The Virginian, a small restaurant and bar in Charlottesville, has asked for help in reducing the average queue size at its bar. The Virginian prides itself on its fast and consistent service. (View the video at http://thevirginiancville.com/.) Students are offered four scenarios to guide their analyses. Students conduct analyses by preparing a simulated model on their own or using a simulation created with AnyLogi...Starting at €8.20
-
Accounts Payable at Rockwell Collins: Process Simulation Model Note
Landel, Robert D.; Mexis, Georgios; Porter, ChristopherTechnical Note DARDEN-OM-1554-EService and Operations ManagementThe note provides documentation of a process simulation model that was prepared to simulate the invoicing work of 16 accounts payable analysts described in the case "Accounts Payable at Rockwell Collins" written by Professor Philip C. Jones, Tippie College of Business, University of Iowa.Starting at €8.20
-
The Perfect Storm: A Low-Performing Biotech Plant
Landel, Robert D.; Goldberg, RebeccaCase DARDEN-OM-1463-EService and Operations ManagementFor the past 12 months, a major pharmaceutical company had rolled out a comprehensive set of cultural changes and breakthrough lean-process activities that were instigated by the need to cut nearly 25% of costs across its key global production facilities. The cultural changes and breakthrough lean-process activities called for aggressive action, and company leadership thought that the company’s cost reduction goal could only be achieved through o...Starting at €8.20
-
Prospective Student Visits to the Darden School: Process Improvement (A)
Landel, Robert D.; Veith, JohnCase DARDEN-OM-1476-EService and Operations ManagementExamining the effectiveness of the class visitation process at the Darden School had always been a high priority for the Office of Admissions due to its key role in connecting with qualified, enthusiastic applicants. Anecdotal feedback suggested that prospective students considered their visits productive and enjoyable and that they were energized by the Darden classroom experience; however, weaknesses in the visitation process had also been part...Starting at €8.20
-
Ballance Agri-Nutrients in New Zealand: Greg Delaney and Continuous Process Improvement
Landel, Robert D.; Goldberg, RebeccaCase DARDEN-OM-1507-EService and Operations ManagementIn August 2010, Greg Delaney, general manager of distribution and logistics for Ballance Agri-Nutrients (BAN), had participated in a four-week executive development program, the Executive Program (TEP). He returned home armed with a list of ideas and a commitment to help BAN achieve its goal of developing a continuous process improvement (CPI) culture. Seven months later, Delaney is considering the approaches he took after the CEO appointed him t...Starting at €8.20