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El caso HBR: Cuando su colega lo sabotea
Fryer, BronwynArticle HBS-R0811ALeadership and People ManagementMarcos Landstad, relativamente nuevo en la división de banca de inversión de CliffBank, tiene un veterano compañero de equipo, Nicole Collins, que parece ser un aliado fiable. Sin embargo, cuando Mark necesita su ayuda para localizar información vital para su parte de una presentación que van a hacer juntos, ella finge ignorancia. Durante la reunión, Nicole produce los datos de la nada y sorprende a los asistentes con su análisis. Perder el equil...Starting at €8.20
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El caso HBR: La ola de despidos
Fryer, BronwynArticle HBS-R0903ALeadership and People ManagementAstrigo está en problemas. La cadena de mejoras para el hogar ha perdido su pronóstico de ganancias mal y las ventas están cayendo. Una reducción del 10% en el aspecto personal como la única opción. Despidos, sin embargo, podrían debilitar el compromiso de toda la vida del minorista a los empleados y la capacidad de ofrecer sus servicios al cliente famoso. Pero tocando efectivo reservado para adquisiciones estratégicas va en contra de los valores...Starting at €8.20
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The Layoff (HBR Case Study)
Fryer, BronwynArticle HBS-R0903X-ELeadership and People ManagementAstrigo is in trouble. The home improvement chain has missed its earnings forecast badly and sales are falling. A 10% reduction in staff looks like the only choice. Layoffs, however, would undermine the retailer's longtime commitment to employees and the ability to provide its famed customer service. But tapping cash reserved for strategic acquisitions goes against the firm's values, too. What should the CEO do? Four experts comment on this ficti...Starting at €8.20
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Moonlighter (HBR Case Study and Commentary)
Fryer, Bronwyn; Jensen, Bill; Lepatner, Barry; Kimmel, Jean; Conway, Karen; Davis, Stan; Davis, SandraArticle HBS-R0211A-ELeadership and People ManagementJeremy Hicks, Zagante Systems' lead programmer, walks into the office at eight o'clock on a Sunday night and does a double take when he spots his boss, Melanie. She's equally surprised to find she isn't alone. Before leaving for the evening, Melanie pays Jeremy a visit, only to discover that he isn't hard at work on Zagante's new product--he's programming a game for another company. The next day over lunch, Melanie confronts Jeremy and lets him k...Starting at €8.20
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Timeless Leadership: A Conversation with David McCullough
McCullough, David; Fryer, BronwynArticle HBS-R0803B-ELeadership and People ManagementThe historian David McCullough, a two-time Pulitzer Prize winner and well-known public television host, has spent his career thinking about the qualities that make a leader great. His books, including Truman, John Adams, and 1776, illustrate his conviction that even in America's darkest moments the old-fashioned virtues of optimism, hard work, and strength of character endure. In this edited conversation with HBR senior editor Bronwyn Fryer, McCu...Starting at €8.20
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Fat Chance (HBR Case Study and Commentary)
Fryer, Bronwyn; Kirby, Julia; Weyers, Howard; Solovay, Sondra; Roehling, Mark V.; Wilensky, AmyArticle HBS-R0505A-ELeadership and People ManagementSid Shawn is a 10-year veteran of NMO Financial Services and a mainstay of the pensions marketing group. He's been a good, consistent worker and an invaluable resource for the salespeople and consultant relations managers. Sid also weighs 400 pounds. So when he is the only internal candidate for the customer-facing position of consultant relations manager, sales and marketing VP Bill Houglan feels that he has a tough hiring decision to make. Sid ...Starting at €8.20
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The Layoff (Commentary for HBR Case Study)
Fryer, BronwynArticle HBS-R0903Z-ELeadership and People ManagementAstrigo is in trouble. The home improvement chain has missed its earnings forecast badly and sales are falling. A 10% reduction in staff looks like the only choice. Layoffs, however, would undermine the retailer's longtime commitment to employees and the ability to provide its famed customer service. But tapping cash reserved for strategic acquisitions goes against the firm's values, too. What should the CEO do? Four experts comment on this ficti...Starting at €8.20
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Micromanager (HBR Case Study and Commentary)
Fryer, Bronwyn; Goodnight, James; Goulston, Mark; Lawrie, J. Michael; Chappelow, CraigArticle HBS-R0409A-ELeadership and People ManagementGeorge Latour considers himself a good leader. As CEO of Retronics, Latour has a mandate to grow revenues with an eye toward taking the software engineering firm public by 2006. At the behest of the chairman of the board, he has hired a new marketing director, Shelley Stern--"a thoroughbred" who, the chairman insists, just needs a little training in the business. Latour does his best to bring his new hire up to speed. He has Stern sit in on devel...Starting at €8.20
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The HBR Interview: Cisco Sees the Future
Chambers, John; Fryer, Bronwyn; Stewart, Thomas A.Article HBS-R0811D-ELeadership and People ManagementDuring his nearly 14 years at the helm of networking giant Cisco Systems, Chambers has developed an uncanny ability to sense market trends long before others do. He predicted, for instance, that voice transmission would become free long before computer networks could even carry it. And Cisco was one of the first to shift from call centers to web-based customer service. Seeing the future is essential for a company that must start developing a prod...Starting at €8.20
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When Your Colleague Is a Saboteur (HBR Case Study)
Fryer, BronwynArticle HBS-R0811X-ELeadership and People ManagementMark Landstad, relatively new to CliffBank's investment banking division, has a veteran teammate, Nicole Collins, who appears to be a reliable ally. However, when Mark needs her help in locating vital information for his part of a presentation they will be doing together, she feigns ignorance. During the meeting, Nicole produces the data out of the blue and wows the attendees with her analysis. Knocked off balance by the sabotage, Mark clumsily s...Starting at €8.20