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Arck Systems (E)
Larkin, Ian I.Case HBS-911060-ELeadership and People ManagementThe Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star" performers. The cases track a series of changes the manager makes to the sales compensation plan in response to negative and unintended consequences of the existing system. The cases illustrate the tradeoffs inheren...Starting at €5.74
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Arck Systems (A), (B), (C), (D), (E) and (F), Teaching Note
Larkin, Ian I.Teaching Note HBS-911074-ELeadership and People ManagementTeaching Note for 911056, 911057, 911058, 911059, 911060 and 911073.Starting at €0.00
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eBay Partner Network (C)
Edelman, Benjamin; Larkin, Ian I.Case HBS-910012-EService and Operations ManagementSupplements the (A) case.Starting at €5.74
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V-Cola, Teaching Note
Larkin, Ian I.Teaching Note HBS-912042-ETeaching Note for 912043, 912044, 912045, 912046, 912047, 912048, and 912049.Starting at €0.00
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eBay Partner Network (A)
Edelman, Benjamin; Larkin, Ian I.Case HBS-910008-EService and Operations ManagementeBay considers adjustments to the structure and rules of its affiliate marketing program, eBay Partner Network (ePN). In particular, eBay reevaluates affiliate compensation structure, the role of bonuses for especially productive affiliates, and the overall rationale for outsourcing online marketing efforts to independent affiliates. The case presents the history and development of ePN, ePN's importance to eBay, and the mechanics of online affili...Starting at €8.20
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Why Employees Are Afraid to Speak
Detert, James R.; Edmondson, Amy C.Article HBS-F0705B-ELeadership and People ManagementIn a word--self-preservation. And they're just as afraid to share innovative ideas as to blow the whistle.Starting at €8.20
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eBay Partner Network (B)
Edelman, Benjamin; Larkin, Ian I.Case HBS-910009-EService and Operations ManagementSupplements the (A) case.Starting at €5.74
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Cultivating Everyday Courage
Detert, James R.Article HBS-R1806K-EIn many stories we hear about workplace courage, the people who fight for positive change end up ostracized or lose their jobs. Most acts of courage don't come from whistle-blowers or organizational martyrs, however. They come from respected insiders at all levels who take action because they believe it's the right thing to do. And when they manage the process well, they don't necessarily pay a high price; indeed, they may see their status rise. ...Starting at €8.20
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Ponce de Leon, Teaching Note
Larkin, Ian I.Teaching Note HBS-912041-ELeadership and People ManagementTeaching Note for 912-037, 912-038, 912-039, and 912-040.Starting at €0.00
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Debunking Four Myths About Employee Silence
Detert, James R.; Burris, Ethan R.; Harrison, David A.Article HBS-F1006B-ELeadership and People ManagementThe most common reason workers aren't frank with you isn't fear of retribution. It's a sense of futility.Starting at €8.20