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Terri Dean at Verizon Business (B)
Powell, Elizabeth A.; Yemen, GerryCase DARDEN-BC-0224-EKnowledge and CommunicationA senior vice president of global communications for Verizon Business reads an e-mail from an employee responding to a recent communication effort. The employee, new to Verizon, is trying to connect the dots between the products and solutions he offers customers and how his role fits into the company’s key strategic goals. This one-page B case epilogue reveals that she does indeed respond and becomes an important mentor for the new employee.Starting at €5.74
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Terri Dean at Verizon Business (A)
Powell, Elizabeth A.; Yemen, GerryCase DARDEN-BC-0223-EKnowledge and CommunicationA senior vice president of global communications for Verizon Business reads an e-mail from an employee responding to a recent communication effort. The employee, new to Verizon, is trying to connect the dots between the products and solutions he offers customers and how his role fits into the company’s key strategic goals. This field-researched case, suitable for graduate students and executive education program participants, can be used to discu...Starting at €8.20
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El rediseño del servicio en South Devon NHS Trust (B)
Battilana, Julie; D'Aunno, Thomas; Carrick, Anne-Marie; Gilmartin, Mattia J.Case INSEAD-5351BSPLeadership and People ManagementEste caso muestra cómo Fiona Jenkins, Jefa de fisioterapia para el sur de Devon Servicios de Salud, revisó y rediseñó la vía de atención del servicio de carrera. Tenía sólo cuatro meses para presentar una propuesta y ponerla en práctica de acuerdo con las directrices del National Service Framework (NSF). Estas directrices especifican que un especialista en accidente cerebrovascular debe examinar a todos los individuos ingresados con diagnóstico d...Starting at €5.74
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El rediseño del servicio en South Devon NHS Trust (A)
Battilana, Julie; D'Aunno, Thomas; Carrick, Anne-Marie; Gilmartin, Mattia J.Case INSEAD-5351ASPLeadership and People ManagementEste caso muestra cómo Fiona Jenkins, Jefa de fisioterapia para el sur de Devon Servicios de Salud, revisó y rediseñó la vía de atención del servicio de carrera. Tenía sólo cuatro meses para presentar una propuesta y ponerla en práctica de acuerdo con las directrices del National Service Framework (NSF). Estas directrices especifican que un especialista en accidente cerebrovascular debe examinar a todos los individuos ingresados con diagnóstico d...Starting at €8.20
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OrganJet and GuardianWings
Battilana, Julie; Weber, JamesCase HBS-413068-ELeadership and People ManagementStarting at €8.20
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Self-Monitoring (Abridged)
Battilana, Julie; Tilcsik, AndrasCase HBS-412115-ELeadership and People ManagementStarting at €8.20
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Self-Monitoring
Battilana, Julie; Tilcsik, AndrasCase HBS-412114-ELeadership and People ManagementStarting at €8.20
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Claude Grunitzky, Teaching Note
Battilana, Julie; Ramarajan, LakshmiTeaching Note HBS-415059-ELeadership and People ManagementTeaching note for case 412065Starting at €0.00
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Echoing Green
Battilana, Julie; DeLong, Thomas J.; Weber, JamesCase HBS-410013-EService and Operations ManagementThis case presents the leadership challenges that Cheryl Dorsey, the president of Echoing Green, faces in early 2009. Echoing Green is a fellowship program that seeks to improve society by identifying and supporting social entrepreneurs who launch organizations to attack some of the world's most difficult problems. After turning Echoing Green around and re-building an organization almost from scratch over the last 7 years, Dorsey feels that Echoi...Starting at €8.20
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OrganJet and GuardianWings, Teaching Note
Battilana, Julie; Khan, FeliciaTeaching Note HBS-415058-ELeadership and People ManagementTeaching Note for case 413068.Starting at €0.00