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FlyZone (TN)
Parmar, Bidhan L.; Behfar, Kristin J.Teaching Note DARDEN-OB-1263TN-EService and Operations ManagementTeaching note for product OB-1263Starting at €0.00
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Belle, Inc. - Teaching Note
Hutchison-Krupat, Jeremy; Kraft, Tim; Weiss, Elliott N.; Barresi, AnthonyTeaching Note DARDEN-OM-1518TN-EService and Operations ManagementTeaching note for product OM-1518Starting at €0.00
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The Global Software Team: Jugaad Needed - Teaching Note
Behfar, Kristin J.; Gibbs, Shea; Yemen, GerryTeaching Note DARDEN-OB-1054TN-ELeadership and People ManagementTeaching note for product OB-1054Starting at €0.00
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Transportation and Consolidation at Elevalt Ltd. - Teaching Note
Hutchison-Krupat, JeremyTeaching Note DARDEN-OM-1490TN-EService and Operations ManagementTeaching note for product OM-1490Starting at €0.00
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Sold-to the Highest Bidder in Japan: Operational Challenges and Culture - Teaching Note
Behfar, Kristin J.; Yemen, GerryTeaching Note DARDEN-OB-1064TN-ELeadership and People ManagementTeaching note for product OB-1064Starting at €0.00
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Team Conflict: The "Chatty" Accusation at the Customer Support Call Center - Teaching note
Behfar, Kristin J.; Yemen, Gerry; Davidson, Martin N.; Maiden, Stephen E.Teaching Note DARDEN-OB-1046TN-ELeadership and People ManagementTeaching Note for product OB-1046Starting at €0.00
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Connecting the Dots at Microsoft: Global Planning for a Local World (A) and (B) (TN)
Hutchison-Krupat, Jeremy; Craddock, JennyTeaching Note DARDEN-OM-1560TN-EService and Operations ManagementTeaching note for product OM-1560Starting at €0.00
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Why Is the Universe Against Me? (A) and (B) -Teaching Note
Behfar, Kristin J.; Yemen, Gerry; Bodily, Jolene H.Teaching Note DARDEN-OB-1069TN-ELeadership and People ManagementTeaching note for products OB-1069 and OB-1073Starting at €0.00
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Belle, Inc.
Hutchison-Krupat, Jeremy; Kraft, Tim; Weiss, Elliott N.Case DARDEN-OM-1518-EService and Operations ManagementCharlie Reese, an operations manager for a fragrance manufacturer, is given a directive to reduce costs in order to free up working capital for other initiatives. Reese discovers that his initial plan to approach the problem from an inventory perspective would be unsustainable. In evaluating his options, he must determine which other areas of the production process to focus on.Starting at €8.20
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Defining Problems and Opportunities in New Product Development (Part 1)
Hutchison-Krupat, Jeremy; Chao, Raul O.; Stevenson, DonaldTechnical Note DARDEN-OM-1579-EService and Operations ManagementDeveloping new products and services is an iterative process that involves (1) identifying a problem or opportunity that needs to be addressed, (2) generating concepts or solutions that address the problem, and (3) conducting experiments and tests to learn about the success or failure of those concepts. This note describes the first of these activities.Starting at €8.20