This website uses technical, customisation and analytical cookies, both first-party and third-party, to anonymously facilitate browsing and analyse statistics on use of the website. Learn more
Search results
-
Knowledge Management at Cap Gemini Ernst & Young
Lara E.; Andreu i Civit, Rafael; Sieber, SandraCase SI-147-EKnowledge and CommunicationCap Gemini (CG) purchased the consulting unit of Ernst & Young (E&Y) on May 2000 to complete geographical presence, since CG was mainly European and E&Y was well located in the American market. The resulting firm, renamed Cap Gemini Ernst & Young (CGE&Y), was heavily based on knowledge not only to run the business but also to successfully complete the integration process. The knowledge management (KM) model and experiences each firm followed befo...Starting at €8.20
-
Indo Gives its Sales Force New Mobily Technology (B)
Almenar, E.; Comín, Marta; Sieber, SandraCase SI-169-EInformation Technologies, Innovation and Change, Knowledge and CommunicationAfter introducing a new sales system for glasses as a pilot program, Indo, an optical company, expanded the scope of its experiment to check the results. The case study describes how the sales personnel and clients accepted the change from a partially computerized system to one that was thoroughly computerized.Starting at €5.74
-
Indo Gives its Sales Force New Mobility Technology (A)
Almenar, E.; Comín, Marta; Sieber, SandraCase SI-168-EInformation Technologies, Innovation and Change, Knowledge and CommunicationIn 2006, Indo, an optics manufacturer, decided to change the working method of its sales division for glasses. Physical material was replaced with online information that facilitated the work of the sales personnel and ensured they always had the most up-to-date information. But the new system was not completely accepted by clients, who were used to touching the product. Even some members of the sales staff were wary about changing an effective w...Starting at €8.20
-
Knowledge Management at Siemens Spain
Grau, Amèrica; Lara E.; Andreu i Civit, Rafael; Sieber, SandraCase SI-145-EKnowledge and CommunicationThis case describes knowledge management initiatives at Siemens Spain, with a special emphasis on building communities of practice. The case also examines how this approach fits with the global Siemens strategy, with its commitment to knowledge sharing and continuous innovation. This case won the "2005 ECCH/Business Week European Case Awards" in the category "Knowledge, Information & Communication Systems Management".Starting at €8.20
-
Unión Fenosa Corporate University: Teaching and Learning from Experience
Grau, Amèrica; Lara E.; Andreu i Civit, Rafael; Sieber, SandraCase SI-146-EKnowledge and CommunicationThis case describes the creation of a corporate university at Unión Fenosa, a Spanish utilities company, in a way that is consistent with the company's intellectual capital model and its commitment to knowledge and training. The company has successfully transformed itself from a regional utility into a multinational energy business. In the process, the workforce has tripled while the number of employees engaged in the original business activities...Starting at €8.20
-
Leading the Digital Transformation
Káganer, Evgeny; Zamora López, Javier; Sieber, Sandra; Rowsell-Jones, Andy; Leonardi, Paul M.; Bailey, Diane E.; Barley, Stephen R.Dossier DOS-18-EInformation Technologies, Leadership and People Management, StrategyEquipping managers with the skills and competencies they need to stay not just in the race but one step ahead.Starting at €15.00
-
Knowledge Management at Cap Gemini Ernst & Young - Abridged
Lara, Emma; Andreu i Civit, Rafael; Sieber, SandraCase SI-174-EKnowledge and CommunicationCap Gemini (CG) purchased the consulting unit of Ernst & Young (E&Y) on May 2000 to complete geographical presence, since CG was mainly European and E&Y was well located in the American market. The resulting firm, renamed Cap Gemini Ernst & Young (CGE&Y), was heavily based on knowledge not only to run the business but also to successfully complete the integration process. The knowledge management (KM) model and experiences each firm followed befo...Starting at €8.20
-
Implementation of SAP at Celsa (A) - Teaching Note
Sieber, Sandra; Valor Sabatier, JosepTeaching Note SIT-9-EKnowledge and CommunicationNote prepared as an aid to instructors in the classroom use of case SI-139-E.Starting at €0.00
-
Knowledge Management at Cap Gemini Ernst & Young - Teaching Note
Andreu i Civit, Rafael; Sieber, SandraTeaching Note SIT-8-EKnowledge and CommunicationNote prepared as an aid to instructors in the classroom use of case SI-147-E Knowledge Management at Cap Gemini Ernst & Young.Starting at €0.00
-
Unión Fenosa Corporate University: Teaching and Learning from Experience - Teaching Note
Andreu i Civit, Rafael; Sieber, SandraTeaching Note SIT-7-EKnowledge and CommunicationNote prepared as an aid to instructors in the classroom use of case SI-146-E Unión Fenosa Corporate University: Teaching and Learning from Experience.Starting at €0.00