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Balay: La Cartuja
Solá A.; Porta, J.; Gómez, SandalioCase DP-135Leadership and People ManagementBalay es una empresa industrial de línea blanca, situada en Zaragoza, y que pertenece al grupo Byse. El caso muestra un cambio en el área de producción y sus implicaciones en las políticas de recursos humanos. Se centra en el proceso de cambio ?con sus problemas de implantación? y en la reacción sindical al cambio.Starting at €8.20
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Recruiting
Cappelli, Peter; Harvard Business Review; Holmes, Dane E.Article HBS-R1903B-ELeadership and People ManagementBusinesses have never done as much hiring as they do today and never done a worse job of it, says Peter Cappelli of Wharton in "Your Approach to Hiring Is All Wrong." Much of the process is outsourced to companies such as Randstad, Manpower, and Adecco, which in turn use subcontractors to scour LinkedIn and social media for potential candidates. When applications come--always electronically--software sifts through them for keywords that hiring ma...Starting at €8.20
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Multiasistencia: Human Resources - Teaching Note
Molero E.; Gómez, SandalioTeaching Note DPT-5-ELeadership and People ManagementStarting at €0.00
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Multiasistencia: Human Resources
Molero E.; Gómez, SandalioCase DP-111-ELeadership and People ManagementStarting at €8.20
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Multiasistencia: Recursos Humanos - Nota del Instructor
Molero E.; Gómez, SandalioTeaching Note DPT-5Leadership and People Management(Véase caso DP-111)Starting at €0.00
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Multiasistencia: Recursos Humanos
Molero E.; Gómez, SandalioCase DP-111Leadership and People ManagementEl caso centra su atención en el departamento de asistencia de la empresa donde se hace realidad la polivalencia frente a la especialidad, la autoevaluación como criterio para determinar la parte variable de la retribución y el desarrollo de una mejora participativa. La flexibilidad que proporciona la polivalencia de los empleados es una ventaja competitiva importante en una empresa de servicios donde la atención al cliente cobra especial relevan...Starting at €8.20
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A Novel Way to Boost Client Satisfaction
Harvard Business ReviewArticle HBS-F1902A-EService and Operations ManagementResearchers have learned to mine a unique set of data that serves as a slow-motion replay of how an organization and its people function: the company's e-mail. Although e-mail analysis has largely focused on internal communications, a new study uses it to examine how employees interact with clients. Researchers studied the e-mail behaviors of teams working with key client accounts at a global professional services firm. Each month during the stud...Starting at €8.20
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A Manager's Guide to Augmented Reality
Porter, Michael E.; Heppelmann, James; Harvard Business Review; Jouret, Guido; Morse, GardinerArticle HBS-R1706B-EInformation TechnologiesWhile the physical world is 3-D, most data is trapped on 2-D pages and screens. This gulf between the real and digital worlds limits our ability to exploit the volumes of information available to us. Augmented reality, a set of technologies that superimposes digital data and images on physical objects, is closing this gap. By putting information directly into the context in which we'll apply it, AR increases our ability to absorb and act on it. A...Starting at €8.20
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Why You Should Rotate Office Seating Assignments
Harvard Business ReviewArticle HBS-F1802A-EDesign firms have long claimed that workspace reorganizations promote collaboration and creativity, and research studies back up those claims. But the financial return has been hard to prove--until now. Research at a South Korean e-commerce firm finds that relocating "merchandisers"--employees who source product deals--near employees they hadn't previously had much contact with boosted creativity among those with high deal-sourcing ability and si...Starting at €8.20
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Retribución a la carta
Pons, C.; García Prat, Antoni; Gómez, SandalioTechnical Note DPN-48Leadership and People ManagementMarco general sobre el sistema de retribución denominado "a la carta" o "planes cafetería". Es una opción que permite flexibilizar el sistema retributivo adptándolo a las necesidades e intereses de cada persona.Starting at €8.20