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A Rock and a Hard Place: The Conundrum of Online Grocery after COVID
Laseter, Timothy M.; Lert, DevinCase DARDEN-OM-1733-EService and Operations ManagementIn the aftermath of the coronavirus pandemic, US retailers were scrambling to develop a sustainable business model for e-commerce grocery (e-Grocery). By 2021, many grocers were experimenting with different omnichannel strategies, but none had proven succStarting at €8.20
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A Rock and a Hard Place: The Conundrum of Online Grocery after COVID
Laseter, Timothy M.; Lert, DevinCase DARDEN-OM-1733Service and Operations ManagementIn the aftermath of the coronavirus pandemic, US retailers were scrambling to develop a sustainable business model for e-commerce grocery (e-Grocery). By 2021, many grocers were experimenting with different omnichannel strategies, but none had proven successful. e-Grocery presented significant challenges for brick-and-mortar retailers, and in an industry characterized by thin margins and price-conscious consumers, grocers were struggling to achie...Starting at €8.20
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Cooking.com
Laseter, Timothy M.; Rabinovich, Elliot; Ryan, MichaelCase DARDEN-OM-1321-EService and Operations ManagementThe president and founder of Cooking.com is examining the concept of cost-to-serve in her Internet retailing company. The need for continued sales growth, coupled with the necessity of keeping costs down, puts pressure on her to make sure that the company’s capacity-constrained fulfillment center carries products that offer the greatest profit potential, not just the highest gross margins. The company is already operating with a variety of fulfil...Starting at €8.20
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Ecommerce Brands: Digital Scale
Laseter, Timothy M.; Thomas, Doug; Yemen, GerryCase DARDEN-OM-1776Service and Operations ManagementThis case uses Ecommerce Brands (ECB), an aggregator of online retailers focusing on the auto parts space, to prompt an analysis of the firm’s capabilities, scalability, and operations strategy. ECB was about to close on five online retailing brands ownedStarting at €8.20
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Mkhiwa Trust: Contextualizing a Couple’s Servant Leadership - Teaching Note
Caren Scheepers; Abdullah Verachia; Natalie van der Veen; Mologadi KekanaTeaching Note IVEY-8B20C021-ELeadership and People ManagementTeaching note for product 9B20C021.Starting at €0.00
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Discovery Limited: Leading Wellness Adoption in Low-Income Markets - Teaching Note
Caren Scheepers; Luthando JamaTeaching Note IVEY-8B20M040-EStrategyTeaching note for product 9B20M040.Starting at €0.00
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Old Mutual Limited: Leading Culture Change - Teaching Note
Caren Scheepers; Michelle GovenderTeaching Note IVEY-8B20C016-ELeadership and People ManagementTeaching note for product 9B20C016.Starting at €0.00
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Supergroup/South Africa: Contextual Leadership from Turnaround to Strategic Niche - Teaching Note
Caren Scheepers; Michael WardTeaching Note IVEY-8B19M017-EStrategyTeaching note for product 9B19M017.Starting at €0.00
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Anglo American South Africa: Strategically Mining Leadership Talent for Succession - Teaching Note
Amy Moore; Verity Hawarden; Caren ScheepersTeaching Note IVEY-8B19C004-ELeadership and People ManagementTeaching note for product 9B19C004.Starting at €0.00
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Comair South Africa: Team Coaching Taking Off
Amy Moore; Verity Hawarden; Caren ScheepersCase IVEY-9B20C007-ELeadership and People Management, StrategyIn May 2019, the head of Organizational Development and Talent for Comair Limited (Comair), was contemplating the dilemma of stimulating higher buy-in for team coaching—a program in formal leadership development emphasizing collaboration and shared responsibility. The long-standing chief executive officer (CEO) had just resigned. He had focused over the last few years on enabling a leadership style of collaboration where departmental silos would ...Starting at €8.20