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StarTech.com: Supply Chain Strategy
P. Fraser Johnson; Ken MarkCase IVEY-9B17D007-EEntrepreneurship, Service and Operations ManagementIn January 2017, the co-founder and chief executive officer (CEO) of StarTech.com was meeting with the chief operating officer to discuss the London, Ontario, company’s supply chain strategy. With sales of $190 million in 2016, StarTech.com, a manufacturer and distributor of hard-to-find technology products, had grown by almost $70 million in the previous four years and was expected to grow at 20 per cent a year for the next three years. The CEO ...Starting at €8.20
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3M Health Care
P. Fraser Johnson; Viola HooCase IVEY-9B04D008-EService and Operations ManagementA summer intern student at 3M Health Care must analyze the health care division’s logistics systems and report her findings to the vice president of 3M Health Care Markets. The vice president is most interested in the recommendations for the proposed changes to the existing method of distributing products to Canadian hospitals. This case provides sufficient information for students to assess the quantitative and qualitative issues relating to dir...Starting at €8.20
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Project Destiny - Teaching Note
P. Fraser Johnson; Ken MarkTeaching Note IVEY-8B19D005-EService and Operations ManagementTeaching note for product 9B19D005.Starting at €0.00
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Westridge Cabinets
P. Fraser JohnsonCase IVEY-9B15D006-EService and Operations ManagementThe chief operating officer at Westridge Cabinets, a Canadian cabinet manufacturer, needs to improve the company’s on-time delivery performance and reduce costs. Customers’ orders vary widely, in terms of both order size and product mix, leading to complications in planning and scheduling the plant. As part of their analysis, students are required to 1) recognize how the company’s order process integrates with production planning and control; 2) ...Starting at €8.20
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Six Sigma at Cintas Corporation
P. Fraser Johnson; Adam BortolussiCase IVEY-9B10D009-EService and Operations ManagementThe green belt specialist at the Cintas Torlake facility near Toronto had four days before he was to present his recommendations to the executive steering committee (ESC) for correcting the capacity problem in the mat department, which was causing product shortages and negatively affecting customer satisfaction. The case provides data that students can use to analyze the processes used at the company for cleaning and replacing mats for its approx...Starting at €8.20
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Walmart: Supply Chain Management - Teaching Note
P. Fraser Johnson; Ken MarkTeaching Note IVEY-8B19D013-EService and Operations ManagementTeaching note for product 9B19D013.Starting at €0.00
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Medicom: Building A Resilient Supply Chain - Teaching Note
P. Fraser Johnson; Ramasastry ChandrasekharTeaching Note IVEY-8B21D011-EService and Operations ManagementTeaching Note for product 9B21D011.Starting at €0.00
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Six Sigma Implementation at Maple Leaf Foods
P. Fraser JohnsonCase IVEY-9B05D016-EService and Operations ManagementSix Sigma has become a popular management philosophy adopted by several large companies including Maple Leaf Foods as a means of reducing waste systematically. The plant manager at the Rivermede plant is preparing for a meeting with the senior manager to discuss the new initiative Six Sigma @ the Edge. Based on the success of Six Sigma at this plant, it was chosen as a pilot for this new initiative. Students will develop a deeper understanding of...Starting at €8.20
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Warehousing Strategy at Volkswagen Group Canada Inc. (VGCA) - Teaching Note
P. Fraser Johnson; Adam BortolussiTeaching Note IVEY-8B12D002-EService and Operations ManagementTeaching note for product 9B12D002.Starting at €0.00
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John Deere Reman: Creating Value Through Reverse Logistics - Teaching Note
P. Fraser Johnson; Ramasastry ChandrasekharTeaching Note IVEY-8B18D008-EService and Operations ManagementTeaching note for product 9B18D008.Starting at €0.00