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Metropolitan College
P. Fraser Johnson; Robert KlassenCase IVEY-9B09D012-EService and Operations ManagementA manager of Student Services at a small college was very concerned about the delays and costs of processing student registrations during the annual orientation week. She glanced at recently collected data on processing times for the six major steps that the registration process required. She wondered how the process might be improved while balancing budgetary pressures to reduce costs.Starting at €8.20
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CRP Products
David Wood; Robert KlassenCase IVEY-9B11D015-EAccounting and Control, Entrepreneurship, Finance, Service and Operations ManagementBruce Ballantyne had recently joined C.R.P. Products (CRP), a furniture manufacturer in Stratford, Ontario, to help review the company’s operations and assess what changes were necessary to keep up with demand. Although it was early 2011 and the peak season was still four months away, Ballantyne knew that he would have to determine what equipment was needed over the next three weeks to ensure it was delivered and installed before the peak season....Starting at €8.20
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Britannia Industries Ltd.
Robert Klassen; Ramasastry ChandrasekharCase IVEY-9B13M010-EStrategyThe CEO of Britannia Industries Ltd, a manufacturer of bakery products, was at a crossroads. Two years earlier, the firm had started providing specially fortified biscuits to small groups of school-going children in selected locations in India. The product offered a step toward addressing the widespread national problem of malnutrition and, unlike corporate philanthropy, this initiative was an extension of what the company was fundamentally good ...Starting at €8.20
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Starling Trust Sciences: Measuring Trust in Organizations
Dey, Aiyesha; Heese, Jonas; Weber, JamesCase HBS-120006-EEntrepreneurshipStephen Scott needed to decide whether to keep his behavioral analytics startup in the people analytics sector or shift his company into the RegTech sector. Starling had develop technology that enabled its customers to anticipate and shape the behavior of their employees by examining company data on employees, including email traffic. Starling had struggled to grow in the people analytics sector while RegTech was an emerging sector that might pro...Starting at €8.20
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Building Sustainable Distribution at Walmart Canada
Robert Klassen; P. Fraser Johnson; Asad ShafiqCase IVEY-9B13D010-EService and Operations Management, StrategyThe director of logistics at Walmart Canada, was developing plans for a new distribution centre in Alberta. Senior management had presented her with a challenge: why not build the most sustainable distribution centre in the world? Yet, much remained unclear about how to translate this challenge into specific actions, while keeping in mind corporate goals for sustainability. Her team now was exploring three options that promised to be significantl...Starting at €8.20
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The Rise and Fall of FTX
Dey, Aiyesha; Heese, Jonas; Pacelli, Joseph; Hancock, MaxCase HBS-124014-EBusiness Ethics and Corporate Social ResponsibilityIn November 2022, Sam Bankman-Fried's multi-billion-dollar crypto exchange, FTX, collapsed, wiping out investors and throwing the crypto industry into disarray. As FTX's founder and CEO, Bankman-Fried developed a reputation for his unerring business sense and high-profile charitable giving. To many, it came as a shock when in the wake of FTX's collapse, the attorney responsible for restructuring the company professed he had never seen "such an ut...Starting at €8.20
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PCAOB Efforts to Improve Audit Quality (A)
Dey, Aiyesha; Healy, Paul M.Case HBS-118108-EAccounting and ControlStarting at €8.20
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Tesla Inc.: Accelerating Sustainable Profits - Teaching Note
Robert Klassen; David Wood; Dan ShinTeaching Note IVEY-8B20D017-EService and Operations ManagementTeaching note for product 9B20D017.Starting at €0.00
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Fake News at DER SPIEGEL (A)
Dey, Aiyesha; Heese, Jonas; Labruyere, ToniaCase HBS-120001-EAccounting and ControlThe case discusses the strategy of DER SPIEGEL, the leading news magazine in Germany, in the aftermath of the discovery of a fake reporting scandal. It had come to light that one of DER SPIEGEL's own reporters had falsified and made up entire articles for years, despite DER SPIEGEL's large fact-checking departments. New editor-in-chief Steffen Klusmann and an internal investigation commission had set to work to discover the problems within DER SP...Starting at €8.20
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PCAOB Efforts to Improve Audit Quality (A) and (B), Teaching Note
Dey, Aiyesha; Healy, Paul M.Teaching Note HBS-119017-EAccounting and ControlTeaching note for cases 118108 and 118109.Starting at €0.00