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Curiosity
Gino, Francesca; Kashdan, Todd B; Disabato, David J.; Goodman, Fallon R.; Naughton, Carl; Fernandez-Araoz, Claudio; Roscoe, Andrew; Aramaki, KentaroArticle HBS-R1805B-ENew research shows that curiosity is vital to an organization's performance: Among other things, it improves engagement and collaboration and helps people make better choices. But although leaders might say they value inquisitive minds, in reality most stifle curiosity, fearing it will increase risk and inefficiency. The lead Spotlight article elaborates on the benefits of and common barriers to curiosity in the workplace and offers five strategi...Starting at €8.20
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Metropolitan College
P. Fraser Johnson; Robert KlassenCase IVEY-9B09D012-EService and Operations ManagementA manager of Student Services at a small college was very concerned about the delays and costs of processing student registrations during the annual orientation week. She glanced at recently collected data on processing times for the six major steps that the registration process required. She wondered how the process might be improved while balancing budgetary pressures to reduce costs.Starting at €8.20
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RBC: Transforming Transformation (B)
Bernstein, Ethan S.; Gino, Francesca; Sesia, AldoCase HBS-920045-ELeadership and People ManagementIn 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of "enablers of collaboration" (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. HisStarting at €5.74
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Larry Miller
Gino, Francesca; Frei, Frances X.; Gibson, Hise; Dadlani, AliciaCase HBS-922041-ELeadership and People ManagementUnder the leadership of Larry Miller, chairman and former president of Nike's Air Jordan brand, annual revenues for the Jordan brand soared from $150 million to over $4 billion. But for over 40 years, Miller guarded a secret. When he was younger, he spent nearly a decade in and out of prison for homicide and armed robberies. While incarcerated, he focused on his education, and graduated with honors from college. After a potential employer rescind...Starting at €8.20
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CRP Products
David Wood; Robert KlassenCase IVEY-9B11D015-EAccounting and Control, Entrepreneurship, Finance, Service and Operations ManagementBruce Ballantyne had recently joined C.R.P. Products (CRP), a furniture manufacturer in Stratford, Ontario, to help review the company’s operations and assess what changes were necessary to keep up with demand. Although it was early 2011 and the peak season was still four months away, Ballantyne knew that he would have to determine what equipment was needed over the next three weeks to ensure it was delivered and installed before the peak season....Starting at €8.20
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Poles apart on PZU (C)
Gino, Francesca; Dessain, Vincent; Misztal, Karol; Khayyat, MichaelCase HBS-912015-EAfter a decade-long dispute with the Polish State Treasury, in October 2009 the Dutch insurer Eureko agreed to exit PZU in exchange for compensation. Who was the biggest beneficiary of the settlement: Eureko, the Treasury, or PZU itself?Starting at €5.74
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Reclaim Your Commute
Gino, Francesca; Staats, Bradley; Jachimowicz, Jon M.; Lee, Julia; Menges, Jochen I.Article HBS-R1703M-EEvery day, millions of people around the world face long commutes to work. In the United States alone, approximately 25 million workers spend more than 90 minutes each day getting to and from their jobs. And yet few people enjoy their commutes. This distaste for commuting has serious implications for well-being. Studies have found that workers with lengthy commutes feel more anxious and less happy and satisfied with life than those with shorter o...Starting at €8.20
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Organization Behavior Reading: Negotiation, Teaching Note
Bazerman, Max H.; Gino, Francesca; Shonk, KatherineTeaching Note HBS-8409-ELeadership and People ManagementTeaching note for product #8408.Starting at €0.00
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Reinventing Performance Management at Deloitte (B)
Gino, Francesca; Green, Paul , Jr.; Staats, Bradley R.Case HBS-918021-EStarting at €5.74
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Leaders as Decision Architects
Beshears, John; Gino, FrancescaArticle HBS-R1505C-ELeadership and People ManagementEveryone from CEOs to frontline workers commit preventable mistakes--from underestimating how long it will take to finish a project to focusing too much on information that supports their current view. It is extraordinarily difficult to rewire the human brain to undo the patterns that lead to such mistakes. But there is another approach: Alter the environment in ways that encourage people to make decisions that lead to good outcomes. Leaders can ...Starting at €8.20