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Managing Employee Retention (Spanish version)
Frei, Frances X.; Campbell, DennisCase HBS-607S04Service and Operations ManagementUsed as part of the third module of a course on Managing Service Operations, which addresses how managers can inform their decisions with customer data (606-097). Provides a retailing context in which employee retention strategies are explored through analyzing detailed store-level data.Starting at €8.20
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Store24 (A) and (B), Teaching Note
Frei, Frances X.; Campbell, DennisTeaching Note HBS-606107-EService and Operations ManagementTeaching Note to (602-096) and (602-097). An abstract is not available for this product.Starting at €0.00