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Fixing the Payment System at Alvalade XXI
O'Callaghan, RamónCase SI-153-EService and Operations ManagementThis case outlines the situation at the Alvalade XXI football stadium in Lisbon, with the planned introduction of an electronic payment system in the restaurant concessions. The system is based on networked technology to avoid using cash payments in all the stadiums's instalation.Starting at €8.20
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El nuevo sistema de pago en el estadio Alvalade XXI
O'Callaghan, RamónCase SI-153Service and Operations ManagementEste caso presenta la situación en el estadio de fútbol Alvalade XXI de Lisboa, en el que se planifica un sistema electrónico de pago en las concesiones de restauración, basado en tecnologías de redes para evitar el manejo de dinero en todas las instalaciones del estadio.Starting at €8.20
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Bally AG: El proyecto DOT (A)
Sabrià, Frederic; Moscoso, PhilipCase P-1053Service and Operations ManagementEl caso describe la situación de una de las empresas líderes del mercado de artículos de lujo. Su vicepresidente ejecutivo se plantea modificaciones en su cadena de suministro para aumentar la agilidad.Starting at €8.20
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Bally AG: The DOT project (A)
Sabrià, Frederic; Moscoso, PhilipCase P-1053-EService and Operations ManagementThe case describes the situation of one of the leading companies in the luxury goods market. The company's executive vice-president is planning some changes in the supply chain to enhance the speed of response.Starting at €8.20
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Symington Family Estates
Martínez de Albéniz, Victor; Amorim, PedroCase P-1195-EService and Operations ManagementIt was the end of October 2018. Charles Symington was drinking a glass of Graham's 20 Year Old Port together with Rob Symington who had just joined the company after a successful entrepreneurial initiative. Rob would help steer the future of the family-owned business. Both were discussing what decisions to make in the upcoming months, regarding the vintage that had just ended. The quality of the wines to be produced with 2018's vintage was outsta...Starting at €8.20
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Kaizen en el grupo Simões
Martinez Jimemez, MarisaCase IIST-PI-164Service and Operations ManagementALSEA, líder mexicano del food service, ha adquirido recientemente la mayoría de ZENA en España y se plantea cuáles deben ser los siguientes pasos para intentar replicar en Europa su exitosa trayectoria en Latinoamérica, que le ha llevado a operar varias enseñas en varios países. ZENA es un grupo multienseña y multiformato, líder del mercado español que ha logrado no sólo sobrevivir sino salir fortalecido de la reciente etapa de fuerte recesión v...Starting at €8.20
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BabySupplies: el conflicto entre una empresaria y sus inversores (C)
Ener, HakanCase E-183Business Ethics and Corporate Social Responsibility, EntrepreneurshipEl periodo de calma que se produce tras el nombramiento del nuevo CEO llega a su fin cuando FineWorks Venture Capital se entera de que Liz, la fundadora de Baby Supplies, ha creado por su cuenta una empresa del mismo sector. ¿Cómo debe reaccionar FineWorks ante esta noticia?Starting at €5.74
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BabySupplies: Entrepreneur-Investor Conflict (C)
Ener, HakanCase E-183-EBusiness Ethics and Corporate Social Responsibility, EntrepreneurshipThe peaceful period following the appointment of a new CEO is about to come to an end as FineWorks Venture Capital learns about Liz, the founder of BabySupplies, setting up an independent company operating in the same industry. What should FineWorks do in response?Starting at €5.74
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BabySupplies: Entrepreneur-Investor Conflict (A)
Ener, HakanCase E-179-EBusiness Ethics and Corporate Social Responsibility, Corporate Governance, EntrepreneurshipMore than two years ago, Liz, the founder of BabySupplies, received an investment from FineWorks Venture Capital. Now, with BabySupplies' revenues below forecast and the business yet to achieve breakeven, she is facing a difficult request. The FineWorks Venture Capital fund, in light of BabySupplies' lagging revenues, wants to exercise their contractual right to obtain more shares in BabySupplies at no cost. This right is based on the shareholder...Starting at €8.20
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It May Be Cheaper to Manufacture at Home
de Treville, Suzanne; Trigeorgis, LenosArticle HBS-R1010F-EService and Operations ManagementConventional financial tools can lead to supply chain mistakes. Most managers use the discounted cash flow (DCF) model to help them make decisions such as where to locate a new manufacturing plant or whether to use a foreign or domestic supplier. But DCF typically undervalues flexibility-and as a result, companies may end up with supply chains that are low cost as long as everything proceeds according to plan but extremely expensive if problems a...Starting at €8.20