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Primark Stores Limited: Low-cost Strategy and Sustainability Initiatives
Arpita Agnihotri; Saurabh BhattacharyaCase IVEY-9B20M059-EStrategyPrimark was a low-cost, fast-fashion clothing retailer headquartered in the United Kingdom. The company’s low-priced clothing enticed consumers, but it also attracted criticism for exploitative labor practices in the low-cost economies where Primark’s manufacturing was outsourced. However, Primark believed that it created jobs in low-cost economies, and its low prices were the result of efficient initiatives such as no online presence and limited...Starting at €8.20
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General Electric: Turnaround Management Under Three Different CEOs
Arpita Agnihotri; Saurabh BhattacharyaCase IVEY-9B20M150-EStrategyIn 2019, after one year in the position, H. Lawrence Culp Jr., the first outsider chief executive officer (CEO) of General Electric Company (GE) was faced with the task of gaining the stock market’s faith in his ability to turn GE around. During the tenurStarting at €8.20
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Boeing 737 MAX: Dethroned by Competitive Rivalry
Saurabh Bhattacharya; Arpita AgnihotriCase IVEY-9B20M035-EStrategyIn March 2019, Boeing’s 737 MAX aircraft were grounded worldwide. This was a consequence of two deadly plane crashes within five months in late 2018 and early 2019. In both the crashes, the flawed design of the aircraft led to an erroneous reading of the onboard sensors. This, in turn, activated the stall prevention software of the aircraft, which kept pushing the nose of the aircraft down. Boeing was alleged to have hastily developed the 737 MAX...Starting at €8.20
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Hallmark Cards, Inc.: In Search of Turnaround
Saurabh Bhattacharya; Arpita AgnihotriCase IVEY-W29725-EStrategyIn June 2021, the chief executive officer of Hallmark Cards Inc., a leading US greeting cards and gifts company, faced challenges as the digitalization of cards was gaining pace. This growing trend forced the company to overhaul its operations. Although it tried to cope with the changing business environment, the company suffered both in revenue and profit marking. The chief executive officer took efficiency-increasing measures and laid off emplo...Starting at €8.20
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Blue Apron: Disruption in the U.S. Food Industry
Arpita Agnihotri; Saurabh BhattacharyaCase IVEY-9B18M093-EEntrepreneurship, StrategyIn late 2017, the newly appointed chief executive officer of Blue Apron, a pioneer in the subscription-based meal kit delivery service in the United States, faced several operational and revenue growth challenges. Since its inception in 2012, Blue Apron hStarting at €8.20
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Beyond Meat: On the Route to Profitability
Arpita Agnihotri; Saurabh BhattacharyaCase IVEY-9B20M088-EEntrepreneurship, StrategyBeyond Meat Inc. (Beyond Meat), a manufacturer of plant-based protein products founded in 2009 and based in Los Angeles, California, had become a success, despite supply chain and manufacturing issues. However, as competition flooded the market, the firm’Starting at €8.20
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Nike Zoomx Vaporfly: Technology Innovation or Tech Doping
Arpita Agnihotri; Saurabh BhattacharyaCase IVEY-9B20M149-EStrategyTechnology doping accusations were made when several athletes wearing Nike, Inc.’s (Nike’s) ZoomX Vaporfly 4% Flyknit running shoes won sporting events in 2018 and 2019. In December 2019, the International Association of Athletics Federations was investigStarting at €8.20
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Amazon: Combatting Antitrust Litigations
Arpita Agnihotri; Saurabh BhattacharyaCase IVEY-9B20M219-EStrategyOn July 29, 2020, Jeff Bezos, the founder and chief executive officer of Amazon.com Inc. (Amazon), testified before a United States House Judiciary Subcommittee on Antitrust, Commercial, and Administrative Law that was investigating the company for engagiStarting at €8.20
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Marsh USA Inc.: Challenges of Pandemic Insurance in a COVID-19 World
Arpita Agnihotri; Saurabh BhattacharyaCase IVEY-9B21M012-EStrategyIn 2018, Marsh USA Inc. (Marsh), an insurance company based in New York, launched an innovative pandemic insurance product called PathogenRX. However, until the outbreak of the COVID-19 pandemic in 2020, there was no demand for the product. During the pandemic, some US businesses attempted to claim benefits for business interruption losses from their insurers but were denied because their policies did not cover pandemic losses. Unlike other catas...Starting at €8.20
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Eastman Kodak Company: Reviving Through Diversification
Arpita Agnihotri; Saurabh BhattacharyaCase IVEY-9B21M018-EStrategyIn July 2020, Eastman Kodak Company (Kodak) received a US$765 million loan from the US federal government for drug component manufacturing. Kodak's chief executive officer (CEO) was confident about the company's ability to excel in the pharmaceutical industry. However, critics cited several concerns, such as workforce availability and Kodak's lack of experience in the pharma business. The CEO believed that Kodak’s expertise in advanced chemicals ...Starting at €8.20