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Optimization and Expansion at OpenTable
Edelman, Benjamin; Webster, Karen L.Case HBS-915003-EStrategyOpenTable considers adjustments to increase its benefits to merchants, including a novel payments service that lets customers skip the multi-step process of using a credit card.Starting at €8.20
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Optimization and Expansion at OpenTable (Spanish Version)
Edelman, Benjamin; Webster, Karen L.Case HBS-918S17StrategyIntervalo considera ajustes para aumentar sus beneficios a los comerciantes, incluyendo un servicio de nuevos pagos que permite a los clientes omitir el proceso de múltiples pasos de utilizar una tarjeta de crédito.Starting at €8.20
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Pivots and Incentives at LevelUp
Edelman, Benjamin; Webster, Karen L.Case HBS-915001-EStrategyLevelUp's mobile payments service lets users scan a smartphone barcode rather than swipe a credit card. Will consumers embrace the service? Will merchants? LevelUp considers adjustments to make the service attractive to both consumers and merchants, while trying to accelerate deployment at reasonable cost.Starting at €8.20